- Full Time - Your Realtor needs to be full time; not doing several thing - just in real estate. Real estate is a fickle market and can change on a dime. You need someone on your team that is keeping up with those changes. You need someone who's following the trends, viewing houses, attending seminars and workshops, and generally keeping up to date on the goings on in Kansas City. When someone does not commit fully to real estate it's the ancillary, yet very important, items that tend to be pushed aside.
- It’s the number of transactions, not years in the business, that’s important – But more is not always better. You want to know how many transactions your Realtor has completed in the last couple of years but if they are a single agent working alone make sure they don’t have too many transactions – you might not get the attention you want and deserve if you’re transaction number six for the month.
- Website - Check out the Realtor's website and not just the company they work for - See if they have their own website. Technology is such a key part of the real estate business these days. An agent that doesn’t have their own website (and a decent one at that) may not have all the tools they need to market your home to sellers properly.
- Get the presentation – All agents should come prepared with a listing presentation laying out how they plan to market your home, information about them and their broker, and how the home selling process works. If you don’t automatically receive the presentation from the agent you’re interviewing, ask for it.
- Have a look around - Did the Realtor look around your home on the inside and outside? Although the area and location of your home does have a large influence in the value of the property so does the home itself (for the good or bad). If you keep your home meticulously maintained – inside and out – it oftentimes has more value then a home that is left in disrepair. Home buyers like to be able to move right in with no work.
- Were they on time? - Realtors will work on your behalf with lots of contractors and consultants that are just as busy as everyone else. If they don’t show up on time for you (who is interviewing them) do you have confidence that they will be prompted with the inspector, appraiser, and electrician? Late arrival or missed appointments could potentially delay the closing of your home.
- Solid Stats - Did the Realtor present some solid facts and figures that show why you should use them?
- Testimonials - Do they have testimonials or referrals that you can follow up on? You will probably have to ask for contact details but all agents should have at least 2 or 3 people that that are more then willing to speak with potential clients about the agent’s services. You should also be able to find testimonials (with no contact info) just about anywhere the agent is present: on their website, the listing presentation information, Facebook, Zillow, Trulia, the list goes on and on – there should be no shortage of praise.
- Technology – Social media and online is future of the real estate industry. See how much the Realtor understands about new technology; websites, etc. The best way to do this is to do a Google search for the person’s name or company name. You might want to also check the key websites like Twitter, Zillow, Facebook, etc.
- Commissions – Remember this is a business transaction you are entering into with your Realtor. If you select a Realtor because they were willing to cut their commission the most what do you think could happen when they are negotiating the sale of your home on your behalf? More often then not, you will get what you pay for.