Analytics for Real Estate Webmasters

Posted Mar 19, 2009 @ 10:05 am, Viewed by 991 Visitors, Read 1073 Times.

Developing a game plan for real estate analytics

One difference I see between a lot of us site owners/webmasters and professional SEOs is that we check our results in the Analytics for Real Estatesearch engines much more often than if we hired someone like REW to do it for us.  If there was one thing I should change about my current method of working on my site it would be to put more scheduled activities in place.  On the one hand it is nice that if I see an interesting site to explore or if an issue to blog about comes up at the last minute - I can chose to do it instead of or addition to whatever else I'm working on, however, it is not very efficient and as I keep saying - I'm soon going to have a second site to work on as well as multiple blogs - efficiency is quickly becoming more important.

I typically work with a lot of windows open on the computer so I'll often have hittail open and I will end up checking it several times during the day.  In my opinion this is a bad habit (just closed that window).  While it is important to know where visitors are coming from, checking multiple times is not a very efficient use of time or resources - yes it is fun to see how many people are visitng but I've come to believe that with constant checking some bigger trends might be missed.

So what might be a more realistic schedule to check both rankings and analytics?  Again, if I were paying someone to monitor this for me,  every other week might be ideal - some might even say once a month or even once a quarter would be enough.  Going from checking every day to once a quarter is not realistic so maybe a first step would be to check weekly for a while.

What should we be checking?  I love hittail but I probably don't use it in the right way - I typically will click a result to see where it falls in the search engine - even if it is a longtail result - lately I've really been interested in watching individual IDX detail pages - not because the same pages come up a lot but just to monitor trends - do MLS# results show up higher than addresses?  If a user types the address a certain way, does it come up higher in the search results - all interesting things but one that I have no direct control over because the IDX pages on my site are set up on the REW side.  So if it isn't the actual placement in the search engines - maybe the trends we should focus on would be to monitor increase in traffic - google analytics makes that easy to check on a monthly basis - I've been working hard to increase traffic to my site and sometimes forget when I've had some month over month increases of 40-50% that is actually a big accomplishment.

Analyzing individual phrases or topics that come up is a great way of finding things to blog about.  Morgan has been talking about blogalytics here for a long time.  Instead of just checking how individual phrases are ranking on the web, write about issues visitors are interested in.

Of course analytics are an important way to guage how certain keywords are doing in the search engines - but beyond just how a keyword ranks - is how users respond to the site once they get there.  I have a couple of keywords that rank well and get traffic but I have not figured out a good way to get those users to stay on my site.  The page they land on doesn't really fit what they are looking for and they leave.  If I can figure out how to make that page fit better, and keep those users on my site - I've made important improvements without even increasing existing traffic.

The key point I wanted to make was that many of us site owners are likely checking our analytics information too often.  We need to keep in mind what would be reasonable and what we would expect if we were paying someone for this service.  I've closed hittail on the computer and may try to keep it closed until next Thursday - probably won't be able to go that long - but I can at least try...

 

Hittail is no longer free for new users but has a minimal monthly fee.  I feel has enough value that it should be used on real estate sites.  Google analytics is free and is essential in my opinion.  Both are very easy to configure on the backend of any real estate webmaster site.

Carolyn Gjerde-Tu is a Broker Associate with Lyon Real Estate.  Visit Discover Davis Homes to get the latest information on Davis Real Estate or Discover Sacramento Homes your source for all of  Sacramento Real Estate

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7 Responses to “Analytics for Real Estate Webmasters”

I agree Carolyn, its not how high we rate, but if we are actually getting business from it.  Isn't that  a better measure!

Posted 8 months ago

Yeah Caroline, I too like and use HT, which is good to see where you place and what term brought you a possible customer. You can check the registrations you do have and view the "tracked visits" to see what you had that registered.Sometimes you can match times and come up with a good guess. Moreover I like it for pages or blog terms to work on. Always more work!

I think a diverse blog and writing profile hits customers who may be future ones. Writing currently 'hot topic' things like short sales, foreclosures, market changes will probably draw more of the now customers. Real estate being the new porn, everybody looks, and while they may not be a buyer now, a good follow up system and interesting and informative blogs will brand you as a resource they want to have on their team. Gotta know where the fish are to know where to cast the line.On my site www.propertyinsantacruz.com, I have my blog and try to figure what people may want and tailor pages to viewing habits. At the beach, we of couse have ocean view only listings as you might guess a few people like to look at and dream.....

Posted 8 months ago

Judy - closed transactions are ultimately what matters - doesn't mean that I'm not focused on rankings - just trying not to obsess over them - for a big keyword it takes time for a site to get there  - my opinion is that a lot of being sucessful on the internet is about numbers - the more people you reach - more potential clients - point I was trying to make is that a lot of us micro-mange this stuff when we might be better off looking with a little wider lens.

Thanks for stopping by again - hope you check out Morgan's blogalytics post - think it is a very valuable concept and is also useful to come up with quick ideas to blog about.

Gregg - agree completely about different blogging strategy - interesting concept - real estate as the new porn - if the media is pushing that concept I haven't heard it.   I definitely think there are plenty of people who dream about ocean views - a lot of times I'm one of them.  Agree that there is always more work - not sure a site is ever finished.

Posted 8 months ago

Great post, Caroline. And I agree with Greg, real estate is the new porn! It's obvious by the way investors are creeping back into the market, even talk of buying to flip properties the bank has fixed up - without adding one bit of additional value! Will people ever learn?! Hittail is great but I've stopped looking at that and Google Analytics every day. I'm down to one or twice a week now and it feels less obsessive. I've also got multiple blogs going and it's very hard to juggle them all. It's important to stay connected to customers and clients and allow the Internet traffic on our sites to grow naturally and organically. It comes with time as you've reminded me so often. On my site www.lakeandcityhomes.com I've gotten good traffic from anything lake property related or property with water views or access to the water, as well as anything related to the first-time homebuyers' credit, the stimulus plan, and other macro-economic related topics. I think people are interested in seeing how these huge macro issues relate to real estate and the everyday person. Just my two cents worth.

Posted 8 months ago

I have so many sites and blogs that what lacks for me is checking stats.  In fact, I recently thought about checking my Google Analytics account, only to find out that when I upgraded my site I lost my code.  How long ago was that? 

So I just keep plugging on and am getting too busy to even do that.  My individual city pages and statistics need to be updated, but each page is time consuming and I keep putting it off.  By the time I redo a city page I forget how I set up my snippets and although I have a sample page set-up on Notepad I still get confused.

That's OK, this happens every year.  I do a little checking and updating over the winter and get too busy come spring.  Not complaining!

Posted 8 months ago

Judy O  - being too busy is probably a sign that you don't need to be too focused on analytics - I would expect you are more in a maintance mode vs. building mode anyway.

Jolenta - glad you are starting to see some traffic - it definitely takes time.

Posted 8 months ago

Just an update - I did go a week before checking analytics - I survived.  My goal would be to check much less frequently and really analyze the data to help me get to the next level instead of just looking at numbers and rankings.

Posted 8 months ago
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Carolyn Gjerde-Tu

Carolyn Gjerde-Tu I'm a Broker Associate with Lyon Real Estate in the Davis Office.  My focus is on internet marketing to best help buyers and sellers of Davis and Greater Sacramento Real Estate achieve their goals. Read More

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