REW Ebenezer Muthiah

Unplanned Outage 2017-January-03

REW Ebenezer Muthiah posted this 3 1,064 Views

As of approximately 18:20 PST our service provider detected a DDoS attack and is currently working on mitigating it. This will have caused approximately 1/4th of our web to become unavailable resulting in inaccessible sites or 500s.    We are currently in contact with our service provider to get the situation resolved as quickly as possible, and I will update this post as more information becomes available.

Unplanned Outage 2016-October-09

REW Ebenezer Muthiah posted this 823 Views

As of approximately 20:37 PST one of our 24 compute nodes has became unresponsive. This will have caused approximately 1/24th of our web and IDX servers to become unavailable resulting in inaccessible sites or 503s relating to IDX unavailability.   We are currently in contact with our service provider to get the situation resolved as quickly as possible, and I will update this post as more information becomes available. Update: 22:10 PST: All hosts and services are back up a...

Unplanned Outage 2016-September-24

REW Ebenezer Muthiah posted this 806 Views

As of approximately 11:00 PM PST 4 of our servers have became unresponsive causing inaccessible sites or 503s relating to IDX unavailability.   We are currently in contact with our service provider to get the situation resolved as quickly as possible, and I will update this post as more information becomes available.   Update: 00:00 AM PST: All hosts and services are back up and reporting as normal. I will be performing some spot checks to ensure that things have com...

Unplanned Outage 2016-September-08

REW Ebenezer Muthiah posted this 773 Views

As of approximately 9:05 AM PST one of our 24 compute nodes has became unresponsive. This will have caused approximately 1/24th of our web and IDX servers to become unavailable resulting in inaccessible sites or 503s relating to IDX unavailability.   We are currently in contact with our service provider to get the situation resolved as quickly as possible, and I will update this post as more information becomes available.   Update: 9:50 AM PST: All hosts and services...

Unplanned Outage 2016-August-15

REW Ebenezer Muthiah posted this 813 Views

As of approximately 6:45 PST one of our 24 compute nodes has became unresponsive. This will have caused approximately 1/24th of our web and IDX servers to become unavailable resulting in inaccessible sites or 503s relating to IDX unavailability. We are currently in contact with our service provider to get the situation resolved as quickly as possible, and I will update this post as more information becomes available. Update: 7:50 PST: All hosts and services are back up and reporting...

Unplanned Outage 2016-August-08

REW Ebenezer Muthiah posted this 735 Views

As of approximately 2:20 PST one of our 24 compute nodes has became unresponsive. This will have caused approximately 1/24th of our web and IDX servers to become unavailable resulting in inaccessible sites or 503s relating to IDX unavailability. We are currently in contact with our service provider to get the situation resolved as quickly as possible, and I will update this post as more information becomes available.   Updates:   5:45 PST: All hosts and services are ...

Unplanned outage 2016-June-16

REW Ebenezer Muthiah posted this 894 Views

We had an outage for about one hour between 23:00 to 00:00. We were able to restore all services and are working with our vendor Rackspace to find the root cause of this outage. Thanks