Unplanned Outage 2017-January-03

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As of approximately 18:20 PST our service provider detected a DDoS attack and is currently working on mitigating it.
This will have caused approximately 1/4th of our web to become unavailable resulting in inaccessible sites or 500s.

 

 We are currently in contact with our service provider to get the situation resolved as quickly as possible, and I will update this post as more information becomes available.

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David Raposo

Update 1:20PM: We continue to diligently work with Rackspace on this issue.
Some traffic is getting through, but there is still lots of traffic that is stopping outside of our servers. The requests that do go through might have success and some might not. We will continue to update as we learn more.

David Raposo

Update 3:19pm: The DDoS activity has dramatically reduced and site availability is stable. We will continue to monitor the situation.

David Raposo

The DDos activities that impacted some of our site's availability yesterday, and stopped in the late afternoon, have not returned. All sites continue to be stable and available.
We now consider this incident resolved, and we will continue to work with Rackspace to increase our mitigation strategies for such events.
If you are experiencing any issues with your site availability, please contact support at 1 877 753 9893 or email support@realestatewebmasters.com
We appreciate your patience as we worked through this incident.

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