REW Steven's Blog: REW Email

Hello Everyone

We have had a lot of support calls for setting up mail on an iPhone. Well this weekend the iPhone 3G S launched and I got one for myself. With an actual device to test with I can provide you with step-by-step directions. So here are the instructions for setting up an iPhone to get email from your REW hosted email account.

Step 1

Go to Settings -> Mail, Contacts, Calendars -> Add Account

Click Other

Click Add Mail Account

Step 2

Enter Basic Info.

Name: This is just your name. John Smith. This will show up in the From on other people mail clients.
Address: This is your email address.
Password: Put the password supplied by REW here
Description: A description of this mail account

Step 3

Select IMAP or POP. IMAP is good if you…

Hello Everyone

Here are the instructions for setting up Outlook 2007 to get email from your REW hosted email account.

If you haven't previously set up Outlook it will prompt you with the New Mail Account Wizard when you open it. If it doesn't, Go to the Tools menu -> Account Settings.

Step 1

On the E-mail tab click the New button.

Step 2

Check the Manually configure server settings or additional server types and click next.

Step 3

Check Internet E-mail and click next

Step 4

User Information: Enter your Name as you would like it to appear on outgoing mail and your email address.

Server Information: Enter your mail servers. These will be mail.yourdomain.com. Select POP3 for your incoming server.

Logon Information: Enter your user name. This…

Hello Everyone

Here are the instructions for setting up Outlook 2003 to get email from your REW hosted email account.

If you haven't previously set up Outlook it will prompt you with the New Mail Account Wizard when you open it. If it doesn't, Go to the Tools menu -> Email Accounts.

Step 1

Select Add a new email account.

Step 2

Select POP3 as the account type.

Step 3

User Information: Enter your Name as you would like it to appear on outgoing mail and your email address.

Server Information: Enter your mail servers. These will be mail.yourdomain.com.

Logon Information: Enter your account name. This is your full email address. Enter your password.

Step 4

Click More Settings

Under the Outgoing Server tab check My outgoing server requires…

Hello Everyone

Here are some frequently asked questions about email hosted with REW on our servers at Rackspace. If you are still hosted on the old Planet servers your settings will be slightly different.

How do I get to webmail?

To access your Horde webmail go to webmail.example.com/ (where example is your domain name). Then sign in with your full email address (john@example.com) and your password.

What is my incoming mail server?

Your incoming mail server is mail.yourdomain.com and you should connect with POP3 to port 110 (the default).

What is my outgoing mail server?

Your outgoing mail server is mail.yourdomain.com and you should connect with SMTP on port 25 or 587.

The reason there are two ports is that some Internet Service Providers will…

Hello Everyone

Here are the instructions for setting up Outlook Express to get email from your REW hosted email account.

If you haven't previously set up Outlook it will prompt you with the New Mail Account Wizard when you open it. If it doesn't, Go to the Tools menu -> Accounts. Go to the Mail tab and click the Add button on the right and select Mail.

Step 1

Enter your Name as you would like it to appear on outgoing mail.

Step 2

Enter your email address.

Step 3

Enter your mail servers. These will be mail.yourdomain.com. Select POP3 for your incoming server.

Step 4

Enter your account name. This is your full email address.

Enter your password.

Click Finish.

Step 5

Now we need to change some other settings. In the Tools menu go to…

Hello Everyone

Here are the instructions for setting up Mozilla Thunderbird to get email from your REW hosted email account.

If you haven't previously set up Thunderbird it will prompt you with the Account Wizard when you open it. If it doesn't, Go to the Tools menu -> Account Settings. Click the Add Account button.

Step 1

Select Email account and hit next.

Step 2

Enter your Name as you would like it to appear on outgoing mail.

Enter your email address.

Step 3

Enter your mail servers. These will be mail.yourdomain.com. Select POP3 for your incoming server.

If you have previously set up email accounts you will not be able to set your Outgoing server here. See Step 7 at the bottom for how to do this.

Step 4

Enter your user name. This is…

For the security of the servers and your mail we have some rules about email passwords. Please keep these in mind when requesting a new password.

Any password for an email account must meet ALL of these requirements.

1) must be 6 - 14 characters long

2) must contain at least 1 lower case letter (a - z)

3) must contain at least 1 upper case letter (A - Z)

4) must contain at least 1 number (0-9)

5) must contain at least 1 symbol !@#$%^&* or bracket ()

Please keep these rules in mind when requesting a new email password.

The eternal question, How do I get less spam?

Well let’s talk about how spammers get your email address.