Too Much Mirror Matching Going on, Especially with the Banks
Posted May 17, 2008 @ 4:27 pm, Viewed by 288 Visitors, Read 304 Times.The title may have thrown you a little bit as Mirror Matching and NLP techniques are something that really "Good" Realtors tend to initiate with clients. Mirror Matching is when you attempt to match the style and attitude of the person that you are communicating with, hence the name, and I won't go into NLP as it is a little more complicated to explain. But this is where the problem is.
What I have been seeing from many Realtors in the Tampa Real Estate Market, and especially in the Tampa Foreclosures arena, these agents that are assisting the banks in selling their homes (ie bank owned or soon to be), these Agents are taking on the attitude of the bank. They have become rude, take multiple offers and don't put the properties pending when the first offer is accepted by the seller (bank in this case on a short sale is just a contingency), they don't answer their phones, they pretty much break every ethics rule in the book. Even though the Seller hired them to short sale their home, they take on the attitude of the bank and don't really care too much about the seller because hey, the "Seller's gonna walk anyway so why should I care"...what kind of attitude is that!
The banks are the "Real" Reason (in my opinion) we are all in this mess, and the Agents with the Buyers are attempting to get them out of this mess. I mean, if you don't want to sell the home, don't list it, or if you refuse to take a short sale, let us all know in advance so we don't waste our time and move on to the next. The banks are creating massive confusion, and the agents signed up to assist in the process are now becoming a bigger problem than the bank itself.
So this note is to all of you Agents out there with a Short Sale listing, or Bank owned listing, remember who has control of your Real Estate License...let me give you a hint, it's not the BANKS, so keep a mindful eye of the ethics rules you think don't apply to you anymore, because I can tell you this, you have been warned!
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Team Masse services the Tampa Bay Real Estate market and the following areas: Tampa, Apollo Beach, Riverview, Ruskin, Brandon, Lithia, Valrico, Gibsonton, South Tampa, and Channelside District. Contact us at 813-546-5222 for more assistance.
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Cant avoid but can certainly respond via complaints to the board. You get enough complaints and something will need to be done. Everytime you run into this kinda crap, make sure you report the incident. Just had a broker tell us they would not submit an offer because we refused to sign an addendum saying that we will split the commision when the bank comes back with the offer. The mls reports 3% to buyers agent and now they are saying nope, you get half...we say no, we get 3%...period!
I have reported somethings in the past but sometimes feel like it goes on deaf ears. That is nice they won't submit it? Unethical to say the least. Nice way to represent your seller. This stuff really eats at me. Good luck with this I hope they see the light.
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Robert Masse is a full time Realtor® /Team Leader of Team Masse Real Estate, and newly appointed Technical Director for Keller Williams Realty in Hillsborough County Florida, for more than 600 agents. My team specializes in Viral Marketing and Selling Tampa Real Estate in any market. Read More
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Hey Rob , Great post , We have noticed this also. Some of these agents that have these bank owned properties are so cocky, rude and don't give a damn. We are so frustrated even dealing with them but unfortuneltly it is a neccesary evil that we can't avoid.