Bank Owned Properties...Don't Loose your Cool

OK, so this happened to my wife today.  She has been trying to get paperwork together for a Tampa Bank Owned Homes.  She has approval on the offer so that is no problem.  The problem comes in when she is trying to submit the paperwork to close.  The company hired to be the middle man to put together the paperwork is totally incompetent.  We have had to resend original copies now 3 times overnight each time $20/mail and now they want it sent again.  This over things that if they read all the paperwork completely the first time, we would have been limited to 1 overnight max.  I watched a cat fight occur on the phone between my wife and the woman on the other end as they both were screaming at each other.

My wife, after the phone was thrown across the room, continued her anger as she marched into the bathroom.  We'll, the problem is that the person representing the bank doesn't really care if it closes or not as they are making $12/hour whether it closes or not.  I always learned that you catch more bees with honey.

Long story short, I got on the phone and rectified the situation by bringing in other people (managers) to take control of the situation and remove any personal issues.

The moral of the story is, you need to keep your cool thru this whole process.  Keep in mind that you represent your client, they want the house, take out any personal issues, and get the job done.  Your client gets the house, the bank gets rid of the house they don't want, and you get paid...just keep that in mind...you GET Paid!

• Tampa Foreclosures

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