Unplanned Outage 2016-May-03

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As of approximately 18:20 PST one of our 24 compute nodes has became unresponsive. This will have caused apporximately 1/24th of our web and IDX servers to become unavailable resulting in inaccessible sites or 503s relating to IDX unavailability.

We are currently in contact with our service provider to get the situation resolved as quickly as possible, and I will update this post as more information becomes available.

Updates:

20:00 PST: The node has rebooted and we've tested a few instances with no issue, we are going to begin spinning the instances back up. This should take approximately 15 to 20 minutes and after which all services should be back up and running normally.

20:15 PST: All hosts and services are back up and reporting as normal. I will be performing some spot checks to ensure that things have come back up cleanly, but if you find that your site is not working normally please contact us via the Outage Reporting Form: http://www.realestatewebmasters.com/outage

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