Real Estate Webmasters Client Resources

This section is extremely useful for our customers, who should start by learning the best way to work alongside our team of professional web developers and customer service staff.

Please read the following pages:

  • Frequently Asked Questions: We're starting to notice patterns in the questions, so we're documenting the answers for you on our FAQ page.
  • Requesting additional work: All customers should please read this important policy document on ordering additional services through Real Estate Webmasters.
  • Overview: Getting started as a new Real Estate Webmasters customer.
  • Tutorials: We have tutorials in pdf format that you can download - these will help you to work with our technologies, including the content management system that came with your website.
  • Free stock content: Your site comes with several pages of stock content to help you hit the ground running. But there are more pages available for you to copy into your website and adapt for your own market. Each of the pages is about a different property type — you can download the compressed folder here in rar or zip format.

Our goal is to provide as much information as possible for our customers and pre-emptively provide answers to common questions regarding our products and services.

Also included in this section is information on Real Estate Webmasters policies including:

  • "Billable time" page
  • Scheduling production staff
  • Terms of service

If you would like to suggest something for inclusion in this section, to help you make the most of your experience with Real Estate Webmasters, please email us at support@realestatewebmasters.com

Thank you to all of our clients – your business is greatly appreciated.

New Customer ?

It is very important that you take the time to read through the information provided here in the REW CSR section. By doing so, you will ensure all future work requests, support items and billing items are processed quickly and efficiently.

Overwhelmed?

We know that not everyone is a technical genius, so we don't expect you to be — no worries! One of our service representatives would be happy to help you sort out the details of our forums, support systems or anything else that is causing you frustration.

Call (250) 753-9893, 9-5, Monday to Friday if you feel you "just aren't getting it". We can walk you through pretty much anything you need to know – that is what customer support is here for.