Help with my IDX Frame!

[nancychiri]

I have been working on this for hours and can not get it to work. When you bring up this page, http://www.realestateinsantafenm.com...ge/4683354.htm it has the IDX in a frame. Everything is fine. Click "search properties" and a list comes up. Looks fine. But then click on a property in the list, and the information goes WAY over to the right, and you have to use the scrollbar to center it. Does anyone know how to fix this? Please help - I will be forever in your debt

[RonnieG]

Nancy,

Sorry, but the basic IDX is not fine. Your available frame width is too small for even the basic IFramed IDX. It is easy to spot, since you already have both vertical and horizontal scroll bars on the page, even before performing a search. You need to get a wider display area on your site, or be able to get rid of the left side navigation and other stuff when the user selects the IDX page.

This is a common problem with IFramed IDX solutions, including many I have seen on REW sites, including my own new one, not yet in production. REW has a fix for this issue, and your website vendor needs to have one as well.

You have other width issues in the left panel as well, and not all graphics display properly.

Plus, when I tried several searches, all I got was an error message each time:

IDX Search provided to Nancy Chiriboga member of Santa Fe Association of Realtors.
Results in Detail for Property MLS#
ADODB.Field error '800a0bcd'
Either BOF or EOF is True, or the current record has been deleted. Requested operation requires a current record.
/IDXresidentialdetail.asp, line 123

Your website vendor and IDX vendor needs to fix your issues.

Good luck!

[nancychiri]

Ron - thanks for the feedback. A few questions / comments:
- You will receive the error you mentioned below if you put in your criteria but hit the "search" button next to the "MLS Number" field. You have to click on "Search Properties" for the search results to display.
- Yes, I'm aware that the graphics are not displaying properly (as a result of making the page wider than it should be)
- I'm not clear on what I should be asking the IDX vendor vs. the website vendor. Can you clarify?

Thank you!

[RonnieG]

Nancy,

I thought I was getting the error on all searches, not just MLS# search. I think that the positioning of the two search option buttons is poor design. I would have put the MLS# search at the top of the form. In any case, it seems to be working better now. Now that I can see the IDX results, including details, it looks like the solution is pretty simple. Your current IFrame is:

<p align="center"><iframe src="http://sfar.com/IDXAccess.asp?SFARCode=<yourID>" width="650" height="950"></iframe></p>

To fix the issue, simply change the width="650" parameter to be width="96%". 650 is pixels, and is too wide for the available space. 96% fills the available space, with 2% margins on each side. The other advantage of specifying % instead of pixels, is that the IFramed site will "float" in the center of the available space, so it is a nicer presentation.

[nancychiri]

I agree that the MLS search page is a poor design, but that's another can of worms altogether. I have tried dealing with the guy that does it, but he's not too communicative.

OK - I tried what you said - it all looks much better - BUT - here is the problem: when you click "search properties" - results come up fine. But then click on one of the properties, and in the results, everything goes over to the right hand side cutting off the text. Is there any way to fix this?

[RonnieG]

It looks like you have done all that you can yourself. The only fix is to get the IDX programmers to change the page layout on their end. They are padding the size of the display area somehow, possibly with the first table I see defined in the HTML code, which doesn't appear to contain anything. The display area width is going to be the width of the largest table, even if the actual IDX results are in a different table that is not as wide. Since it appears the IDX is from your association, I would get the association folks involved, and let them light the fire under the IDX programmer to get it right, and compatible with your website, as well as many other agent sites that use the same IDX.

[nancychiri]

Ronnie - thanks for your help. I'll let them know on Monday and hopefully this time they will do something about it!

I see you are from Denver. I have lots of clients from there - they all want to move down here

[RonnieG]

Nancy,
Send me your Denver sellers! They will all know Metro Brokers, even if they don't know me. I do free mini-CMAs by email, so we can get a feel for their home's value before we get too deep into the process. 50% of those I have talked to so far this year are upside down, and can't afford to sell and take cash to closing.

[nancychiri]

OK - next time around I will give them your name! I just recently closed on two, but I'm sure there will be more in the future. Take care and thanks again!