Unanswered emails

[Tim7332]

I'm getting about 2-3 leads per day from my website. I've been emailing them right away with a quick note asking them if they have any more questions, but they all go unanswered.

How do I get them to reply to my email? Is there some templates that some of you successful internet brokers have found? Also, where can I find a piece of software that will do the following:

take incoming email and put it into a database. Immediately autorespond with a template email, remove any addresses that bounce back because they are fake, put email addresses on a timed drip campaing where every 10 days a new email is sent to the lead? Anybody know where I could find this?

[kyle422]

Most of my website forms have specific questions for buyers or sellers , therefore when I answer the email I have a good idea what they are looking for or what they need. EXAMPLE
For buyers I introduce myself in my first email and let them know I will be sending them listings that fit their criteria, and to contact me if anything interests them. My MLS has a prospecting program that I enter the user information which automatically sends them listings. I usually follow up with one more email and if I haven't heard back from them yet I move on. I allow the MLS prospecting program to continue sending them listings just in case, if they see something they like they will contact me.
I noticed your buyers forms only have; Name, Email, Phone, and Comment. Why not get more specific about what they might want, so when you contact them you don't have to ask them a bunch of questions. You could just start sending them listings.

[KSA]

Tim,

I notice that you require registration in order to search listings. Take a look at this thread:

http://www.realestatewebmasters.com/thread240.html

Maybe you are getting registrations from folks who really don't want to talk to you?

In terms of the auto response, etc. Point2 Agent sites do all that you requested as part of the Premium membership. I'm familiar with an MLS IDX provider who does most of it, and they're talking about adding drip e-mail. In California, they service these MLS orgs:

CA
Southern California MLS, Orange County
Sandicor, San Diego
Conejo Valley, Thousand Oaks
Southland Regional MLS, Van Nuys
Ventura MLS, Ventura

Not sure which MLS you belong to.

There is a company called SOAR that will do automatic search result e-mails, but you have to input the criteria, so it doesn't draw from your MLS search engine. They have another product called Market Leader that I don't have a lot of info on. I don't know anyone who's using it, and you have to register at their site to get any info -- and I don't like to register, either!

Hopefully some other posters will have more info on other alternatives.

Kathleen

[Tim7332]

bump

[Las Vegas Real Estate]

Most of my website forms have specific questions for buyers or sellers , therefore when I answer the email I have a good idea what they are looking for or what they need. EXAMPLE
For buyers I introduce myself in my first email and let them know I will be sending them listings that fit their criteria, and to contact me if anything interests them. My MLS has a prospecting program that I enter the user information which automatically sends them listings. I usually follow up with one more email and if I haven't heard back from them yet I move on. I allow the MLS prospecting program to continue sending them listings just in case, if they see something they like they will contact me.
I noticed your buyers forms only have; Name, Email, Phone, and Comment. Why not get more specific about what they might want, so when you contact them you don't have to ask them a bunch of questions. You could just start sending them listings.

Kyle, do you get a pretty good ratio of buyers that contact you?

[kyle422]

Kyle, do you get a pretty good ratio of buyers that contact you?

All buyers. Haven't had one person contact me to sell a home.

Oh well.

[2savvy]

Hang in there. I think my ratio is about 1:75 are sellers.
I think it is pretty hard to get sellers online ( I haven't really targeted sellers so much) but any way I think it is harder because of the farming to get sellers plus you get people in the "hood" that see another realtor sign and they call them to sell the home.



just my thoughts on that