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Thread: Not getting new listings alert

  1. #1
    Join Date
    Dec 2006
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    393

    Default Not getting new listings alert

    Hi,
    I am new and testing my idx email alerts. I have myself set up for three different saved searches and have not yet received any email alerts.

    Is there something I need to do or is there a problem.

    site: freenevadamove.com
    login information: mitch.argon@freenevadamove.com (id) minden (pw)

    Thanks - Mitch
    MJA
    PM me to explore contextual links!
    Reno Real Estate | Carson City Real Estate | Minden Real Estate

  2. #2
    Join Date
    Jan 2007
    Location
    Nanaimo, BC
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    513

    Default Re: Not getting new listings alert

    Has someone looked into this for you, Mitch?
    Reed Botwright
    IDX Coordinator
    Real Estate Webmasters Staff
    MLS Update Blog

  3. #3
    Join Date
    Dec 2006
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    393

    Default Re: Not getting new listings alert

    No. I also would like to see a demo site of the CMS (with enhanced features for maintaining users saved searches/listings...).

    Help...
    MJA
    PM me to explore contextual links!
    Reno Real Estate | Carson City Real Estate | Minden Real Estate

  4. #4
    Aaron is offline Real Estate Webmasters Staff Aaron's Most Recent Blog Entry: Email etiquette Aaron is on a distinguished road
    Join Date
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    Default Re: Not getting new listings alert

    We are looking into this now.

    We currently do not have a demo of the enhanced features - but we'll be sure to let you know when it's ready.
    Aaron
    Real Estate Webmasters ( Programming )
    Client Resources | Tutorials | Suggested Enhancements

  5. #5
    Join Date
    Dec 2006
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    393

    Default Re: Not getting new listings alert

    Thanks Aaron,

    How can I get info on the IDX management features - documentation?

    I currently have my users on my old IDX system and would like to move them over soon but I need to know that 1) emails are going out and 2) I can have basic management.

    Guidance?
    MJA
    PM me to explore contextual links!
    Reno Real Estate | Carson City Real Estate | Minden Real Estate

  6. #6
    Join Date
    Aug 2006
    Location
    Nanaimo, BC
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    Default Re: Not getting new listings alert

    Quote Originally Posted by mitch.argon View Post
    I am new and testing my idx email alerts. I have myself set up for three different saved searches and have not yet received any email alerts.
    Mitch, you don't have any saved searches in the system for your current mitch.argon@freenevadamove.com user. Listing updates were e-mail to two of your users today, but none were generated for you as there is no saved search providing criteria.

    There were some saved searches that appeared to have been created by you, but it looks as if you deleted your user and recreated it. When you do that, those saved searches are no longer associated with you. I have created a new saved search for you which should generate search results.

  7. #7
    Join Date
    Dec 2006
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    393

    Default Re: Not getting new listings alert

    Thanks Fergus - I'll be on the lookout!
    MJA
    PM me to explore contextual links!
    Reno Real Estate | Carson City Real Estate | Minden Real Estate

  8. #8
    Join Date
    Aug 2006
    Location
    Nanaimo, BC
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    585

    Default Re: Not getting new listings alert

    Quote Originally Posted by mitch.argon View Post
    How can I get info on the IDX management features - documentation?
    Craig, your sales rep, is going to send you some documentation.


    I currently have my users on my old IDX system and would like to move them over soon but I need to know that 1) emails are going out and 2) I can have basic management.
    1) E-mails are going out
    2) Yes, you can perform management on your IDX users. The documentation should give you the information you need. Further information is also available from Thomas (thomas@realestatewebmasters.com) in our CSR department: he's the best person to talk to about these sorts of issues. Thomas is on vacation, but I believe he's back on Monday.

  9. #9
    Join Date
    Dec 2006
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    393

    Default Re: Not getting new listings alert

    Fergus - what time of day (PST) should these be coming out. My IDX updates at 8 AM.

    Nothing received yet..
    MJA
    PM me to explore contextual links!
    Reno Real Estate | Carson City Real Estate | Minden Real Estate

  10. #10
    Join Date
    Aug 2006
    Location
    Nanaimo, BC
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    585

    Default Re: Not getting new listings alert

    The cron is setup to run in the next couple minutes (10 AM Pacific). You should receive an update shortly.

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