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Thread: Getting email for listing inquiries

  1. #1
    Join Date
    May 2008
    Posts
    48

    Default Getting email for listing inquiries

    The agent on duty currently gets emails for new leads but not contact forms or listing inquiries. Can we please get it set up for an email to go to the agent on duty for listing inquiries and contact forms?

    Thank you,
    Stephanie

  2. #2
    Join Date
    Dec 2007
    Posts
    1,419

    Default Re: Getting email for listing inquiries

    Of course you can! Which website are you referring to?
    Danielle Simard
    Customer Support Representative
    support@realestatewebmasters.com

  3. #3
    Join Date
    Dec 2007
    Posts
    1,419

    Default Re: Getting email for listing inquiries

    jakemarsh.com.

    Ok, to go add a recipient to be informed of a new contact form submission you will have to edit the corresponding snippet.

    1. In the cms click on manage snippets
    2. Choose the #contact-form# snippet by clicking the edit button beside it
    3. This opens up the code within the snippet. About 7 lines down, you will see this code

    $address = 'example@yourwebsite.com';

    This code is telling the contact form notifications where it is to be sent.

    4. To add another email account to the list, just copy this line of code ($address = 'example@yourwebsite.com';) and paste it on the next line and replace the email address with the one you are adding.

    So it will look something like this:
    <?php
    /* This File is meant to be included from the CMS */
    /* CONTACT FORM */

    if (isset($_POST['contact']) && !empty($_POST['contact']))
    {

    #Send email to
    $address = 'example@yourwebsite.com';
    $address2 = 'example@yourwebsite.com';

    You can add as many email addresses as you would like. Make sure you save the changes when you are done.
    Last edited by rew danielle; 06-26-2008 at 10:29 AM. Reason: correction
    Danielle Simard
    Customer Support Representative
    support@realestatewebmasters.com

  4. #4
    Join Date
    May 2008
    Posts
    48

    Default Re: Getting email for listing inquiries

    2 things here - why do I have to come back to this forum to get my reply? Can't I get it emailed to me?

    Additionally, I want the contact form and listing inquiry to go to the general email and ONLY to the AGENT ON CALL, not everyone. I don't want to have to go in and edit this every week.

    Thank you,
    Stephanie

  5. #5
    Join Date
    Dec 2007
    Posts
    1,419

    Default Re: Getting email for listing inquiries

    Hey Stephanie,

    Every time a reply is made in a thread that you have posted in, you SHOULD be getting it in your email. Check your user cp settings to see what email address you have listed. Also check to see these emails are going to your junk folder.
    Danielle Simard
    Customer Support Representative
    support@realestatewebmasters.com

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