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Thread: How do I delete a lead?

  1. #11
    Join Date
    Dec 2007
    Posts
    1,419

    Default Re: How do I delete a lead?

    Barbara,

    Sorry for the inconvenience. We will have to try to narrow this down and duplicate the problem. We have tested this in IE7 and FF and WE still see a delete button.

    What browser are you using?
    Danielle Simard
    Customer Support Representative
    support@realestatewebmasters.com

  2. #12
    Join Date
    May 2008
    Posts
    15

    Default Re: How do I delete a lead?

    Something very strange showed up when I printed to a .pdf, the edit contact page. Correspondence between the lead and another person. You cannot "view it" but it printed.

    Still ne delete button, I use IE7

  3. #13
    Join Date
    May 2008
    Posts
    1,170

    Default Re: How do I delete a lead?

    What browser are you using?

  4. #14
    Join Date
    May 2008
    Posts
    15

    Default Re: How do I delete a lead?

    Ie7

  5. #15
    Join Date
    May 2008
    Posts
    1,170

    Default Re: How do I delete a lead?

    Can you post a screen shot? I tried it in IE7 and I see the delete button. Are you scrolling all the way to the bottom?
    Vera

  6. #16
    Join Date
    May 2008
    Posts
    15

    Default Re: How do I delete a lead?

    I just emailed a screenshot to you. No delete button.

  7. #17
    Join Date
    May 2008
    Posts
    1,170

    Default Re: How do I delete a lead?

    Hi Barbara,

    The reason you don't have the delete button is because you are not designated as an administrator. The process for you is to reject the lead, which will then be sent back to the person who assigned them to you for reassignment.

    BTW, thanks for bringing this up, because I didn't know this either.

    Vera

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