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Thread: Analytics not working and backup error

  1. #1
    Join Date
    Jul 2008
    Posts
    112

    Default Analytics not working and backup error

    Hello,
    I am trying to add my Google Analytics code in the tools sections of your sites. I have added the code on the sites below and it is not adding it to the code? I tried all four sites we host with you to no avail. To confirm I am only adding the uacct number.

    westerraboise.com
    westerrajerome.com
    westerratwinfalls.com
    westerraburley.com

    Also the backup for westerraboise.com is parsing this error.

    Could not parse SQL connection file. Please contact customer support.

    A problem was encountered creating the temporary output file. Please contact customer support. (2)

    Thanks for any help,
    Dave

  2. #2
    Join Date
    Aug 2008
    Posts
    141

    Default Re: Analytics not working and backup error

    Hi Dave,

    We will fix these for you

  3. #3
    Join Date
    Jul 2008
    Posts
    112

    Default Re: Analytics not working and backup error

    Thank you Irene

  4. #4
    Join Date
    Jul 2008
    Posts
    112

    Default Re: Analytics not working and backup error

    Hello Irene,
    I am showing westerraburley.com working but our other three sites not up yet. Is there something I need to do on the backend?

    Dave

  5. #5
    Join Date
    Jun 2007
    Location
    Nanaimo, BC
    Posts
    921

    Default Re: Analytics not working and backup error

    Hey David,

    I'm looking into this issue for you now and will let you know when things are all good.

    Talk to you soon.
    Matt Hutchings
    Programmer - Real Estate Webmasters
    MattH@RealEstateWebmasters.com

  6. #6
    Join Date
    Jun 2007
    Location
    Nanaimo, BC
    Posts
    921

    Default Re: Analytics not working and backup error

    Hey David,

    I've made sure that your Google Analytics code is on all the pages of all the sites now, and I fixed the backup script on www.westerraboise.com. Let us know if you need anything else.

    Thanks
    Matt Hutchings
    Programmer - Real Estate Webmasters
    MattH@RealEstateWebmasters.com

  7. #7
    Join Date
    Jul 2008
    Posts
    112

    Default Re: Analytics not working and backup error

    Hi Matt,
    Thanks for your help. We have requested the registration turned off on our family of sites. It some how keeps getting turned back on. westerratwinfalls and westerrajerome have the registration turned on. Can you turn it off for us?

  8. #8
    Join Date
    Jun 2007
    Location
    Nanaimo, BC
    Posts
    921

    Default Re: Analytics not working and backup error

    Hey David,

    I've turned off registration for all 4 of your sites, you should be good to go now. Let us know if you need anything else.

    Thanks
    Matt Hutchings
    Programmer - Real Estate Webmasters
    MattH@RealEstateWebmasters.com

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