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Thread: Unsubscribing someone from a drip email campaign w/o deleting them from the system

  1. #1
    Join Date
    Dec 2007
    Location
    Madison, WI
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    1,096

    Default Unsubscribing someone from a drip email campaign w/o deleting them from the system

    Is this even possible? I can't see any way of doing it.
    Jolenta Averill is the broker|owner of Lake & City Homes Realty, a full-service Madison WI real estate brokerage specializing in lakefront, luxury, and "lifestyle homes". Whether moving to Madison, retiring to Madison, or starting a small business in Madison, you'll find a wide variety of appealing Madison homes, Madison condos, & Middleton homes to suit the most discriminating buyers.

  2. #2
    Join Date
    May 2008
    Posts
    1,170

    Default Re: Unsubscribing someone from a drip email campaign w/o deleting them from the syste

    You can remove them from the group...

  3. #3
    Join Date
    Dec 2007
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    Default Re: Unsubscribing someone from a drip email campaign w/o deleting them from the syste

    I tried doing that with a test account and it removed the user altogether. I made sure that user belonged to two separate groups before I did it (so that, in theory, they would still be there in the other group) but it did not work.
    Jolenta Averill is the broker|owner of Lake & City Homes Realty, a full-service Madison WI real estate brokerage specializing in lakefront, luxury, and "lifestyle homes". Whether moving to Madison, retiring to Madison, or starting a small business in Madison, you'll find a wide variety of appealing Madison homes, Madison condos, & Middleton homes to suit the most discriminating buyers.

  4. #4
    Join Date
    May 2008
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    Default Re: Unsubscribing someone from a drip email campaign w/o deleting them from the syste

    Hmm, let me look into that. I'll get back to you.

  5. #5
    Join Date
    May 2008
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    Default Re: Unsubscribing someone from a drip email campaign w/o deleting them from the syste

    I just did this without deleting the lead. Here's what I did:
    1. Search for the lead
    2. Click their name to go to the details page
    3. Click the Edit link next to their name
    4. Uncheck the group I want to remove them from
    5. Click the Edit Lead button to save my edits

    Were you doing it differently?

  6. #6
    Join Date
    Dec 2007
    Location
    Madison, WI
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    Default Re: Unsubscribing someone from a drip email campaign w/o deleting them from the syste

    Thanks, Vera. That worked perfectly.

    My problem was I didn't know the Edit key was there or that it did anything. I thought that was there by virtue of the fact that I was already in Edit mode!

    Thanks for your help.
    Jolenta Averill is the broker|owner of Lake & City Homes Realty, a full-service Madison WI real estate brokerage specializing in lakefront, luxury, and "lifestyle homes". Whether moving to Madison, retiring to Madison, or starting a small business in Madison, you'll find a wide variety of appealing Madison homes, Madison condos, & Middleton homes to suit the most discriminating buyers.

  7. #7
    Join Date
    May 2008
    Posts
    1,170

    Default Re: Unsubscribing someone from a drip email campaign w/o deleting them from the syste

    Yes, I agree, it's not that clear that it's a link.

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