Auto Search results for client

[janicepoe]

Is anybody out there using the auto search for clients and having it work properly? Seems very sporatic on our end - meaning our agents are copied on the client auto search emails being sent out and they are not arriving regularly like they should be... typically something new should show daily. We are lucky to get one once a week and usually goes to our junk mail. Also anybody using a custom template that is transfering properly via email.

Just wondering if we are the only ones struggling with this?

[Aaron]

You mean the saved search emails - that email new listings to clients that have saved searches? I checked the log files an it reports 84 emails were sent out last night - so it does appear to be sending emails - was there a particular user you were concerned about not getting the updates?

It may also be that you've not selected for the agent to be CC'd on the emails - it appears that you have to select to have the agent CC'd ... so that is likely why you're not getting CC'd on all the emails that are sent out.

Thank you,