[SOLVED] Bug: Cannot Delete Reminders

[Ryan Ward]

In either IE7 or FF...

[RESteve]

In either IE7 or FF...

Hmm - I'm not seeing this. You've tried clicking on the trash can icon and then saving the page?

[Ryan Ward]

Yep and it's different in IE7 and FF....

There is a navigation warning error in IE7 and they (individual reminders) actually show as deleted in FF, but, then when you try to navigate away from the page, you get a navigation warning error reminding you to save any changes if you try to go back to the main page, they are still there....


Hmm...nevermind. Seems you have to "save reminders". Seems a little weird since I'm deleting, not saving, but, I guess it works.

[RESteve]

Hmm...nevermind. Seems you have to "save reminders". Seems a little weird since I'm deleting, not saving, but, I guess it works.

Yea, that is a bit funky. A better implementation would definitely be a dynamic, javascript driven delete where you hit the trash can icon and the task goes away period. The pop ups are actually pretty annoying. But we're working on functionality here - this is definitely something that can be changed post-release with a work order.

[blakeeu]

Deleting with trash can icon works fine for me, with the annoying popup box of course.

My question is how do you MARK DONE the remind and not just delete it. This maywell fall into the suggestion category.

[RESteve]

My question is how do you MARK DONE the remind and not just delete it. This maywell fall into the suggestion category.

I noticed that this wasn't available either, but you can accomplish the same thing by simply deleting the reminder. Ideally, you'd want a "mark done" icon, and a copy of the activity being done would be placed in the contact history and notes.

[blakeeu]

exactly... i hate when agents or non-admin can do anything that says "delete"...

[Ryan Ward]

We need to all start a Word document and leave that sucker on our desktop....everytime we think of ANYTHING as a suggestion, we need to add it to that .doc.

Once we are out of the bug reporting phase, maybe we reconcile that list and see what can be done...

[REW Michael]

The reminders can be deleted, you just have to be sure to save the final changes. I've removed the alert that was there for the onunload, as it was truly annoying.

The "mark done" idea is good. Keep a good list of suggestions as Morgan may be open for some things in the future, and always with custom programming anything can be done.

Cheers!