When I assign a lead it arrives with just the lead's email and phone number to the agent to whom it is assigned. there is no link to accept the lead. No link to go login and accept the lead.
I will make a work order out of this I guess but it seems like a mistake? Before an assigned lead came with an email offering the agent the chance to login and accept the lead with that info in the email that was sent out to the assigned agent. Now it's as if you're counting on the agent to remember what URL to go to to accept the lead. For new agents receiving leads that does not fly. Step backwards
Please fix this and make as good as 2.0 in that assigning a lead functionality where the agent receives a notification that a lead has been assigned to him and there is a link in that email for him to go accept the lead.
Did any of the beta testers for this have teams they assigned leads tgo??????????? Sorry for being a jerk but seriously.
j

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