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Thread: Lead Management Freezing Up

  1. #1
    Join Date
    Jan 2007
    Location
    Morristown NJ
    Posts
    1,579

    Default Lead Management Freezing Up

    I am having a problem with the e-mail function of my Lead Managment section of the back-end of my website.

    I type a message to a client, then go to click in the middle of the message so that I can add a little more information, and the whole message becomes unclickable, cannot add any more text, cannot do anything with it but send it or close the page. very frustrating.

    Have tried this from two different computers now and get the same results.

    can someone look into this??

    Thank you,

    Jim
    James Boyer
    RE/MAX Properties Unlimited
    Morristown, NJ 07960
    973-647-0253
    Serving the Real Estate markets of Morristown, Morris Township, Madison NJ Real Estate, Chatham NJ , Summit, Short Hills, Millburn, Maplewood, South Orange, & West Orange Referals happily given and accepted. For information on home sales in New Jersey please contact. Morristown NJ Real Estate Madison NJ Real Estate Chatham NJ Real Estate

  2. #2
    Join Date
    Jan 2007
    Location
    Morristown NJ
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    Default Re: Lead Management Freezing Up

    Hello, posted this 2 days ago, is anyone going to address it?
    James Boyer
    RE/MAX Properties Unlimited
    Morristown, NJ 07960
    973-647-0253
    Serving the Real Estate markets of Morristown, Morris Township, Madison NJ Real Estate, Chatham NJ , Summit, Short Hills, Millburn, Maplewood, South Orange, & West Orange Referals happily given and accepted. For information on home sales in New Jersey please contact. Morristown NJ Real Estate Madison NJ Real Estate Chatham NJ Real Estate

  3. #3
    Aaron is online now Real Estate Webmasters Staff Aaron's Most Recent Blog Entry: Email etiquette Aaron is on a distinguished road
    Join Date
    Jun 2005
    Location
    Nanaimo
    Posts
    23,434

    Default Re: Lead Management Freezing Up

    Hi Jim,

    Sorry we missed the thread - I've reported the issue and we'll look into it today for you.

    Thank you,
    Aaron
    Real Estate Webmasters ( Programming )
    Client Resources | Tutorials | Suggested Enhancements

  4. #4
    Join Date
    Jun 2008
    Posts
    1,006

    Default Re: Lead Management Freezing Up

    What browser and version are you using, James? I could not reproduce this in IE7, IE8, or Firefox 3.5. I did notice some layout issue with the Email form, which have been fixed now.
    Can you confirm that the issue is still present?
    Andy
    Technical Support
    Real Estate Webmasters | Ordering New Work

  5. #5
    Join Date
    Jan 2007
    Location
    Morristown NJ
    Posts
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    Default Re: Lead Management Freezing Up

    It was in IE8 but also had the same issue in Firefox. seemed like a functionality issue. If I just sent the message, then it would unfreeze but corrections could not be made then.
    James Boyer
    RE/MAX Properties Unlimited
    Morristown, NJ 07960
    973-647-0253
    Serving the Real Estate markets of Morristown, Morris Township, Madison NJ Real Estate, Chatham NJ , Summit, Short Hills, Millburn, Maplewood, South Orange, & West Orange Referals happily given and accepted. For information on home sales in New Jersey please contact. Morristown NJ Real Estate Madison NJ Real Estate Chatham NJ Real Estate

  6. #6
    Join Date
    Apr 2004
    Location
    Nanaimo
    Posts
    15,992

    Default Re: Lead Management Freezing Up

    Note - CMS 2.0 does NOT support IE 8 - it's a browser that came out AFTER the CMS - so of course the technology could not anticipate it.
    Starting LEC 7 soon but it won't be called LEC 7 - LEC 2012 coming soon!

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