The end of the chain for conversion?

[Falcon Living]

So OK you got the customer on the internet who is not a referral and a total stranger, what different approaches do you take towards them to make sure they will not dissappear on you after the first hi how are you face to face meeting?

[webmaster]

Make a great first impression - it is no different than if they picked you out of the phone book, or heard your ad on the radio - instill confidence in the buyer and be sure to follow up with a thank you call or email that day (I would be impressed if I got home from my meeting with the realtor and found a "I just wanted to thank you for giving us the opportunity to earn your business and it was great meeting" type message on my answering machine.

I have been through numerous realtors in my life, and those that I still contact, are those that followed up, and made sure I knew that they were on the job (Even if they really werent lol)

[kensmith]

Buyer agency agreement.

[Falcon Living]

Ken, buyer agency agreement-in your dreams. If you know a way do let me know.

Morgan, I am telling you man you got this business down.

[Homesurfer]

I always called them "Just-a-notes"....

It just has to be one of those small cards that opens in the middle (up and down, not side to side). Buy hundreds of them and make it a policy that everytime you meet someone belly-to-belly, you send them a "just-a-note."

When they open it, they see their name in the greeting, and you have written, "Just a note to say....."

Short, sweet, no bullshit. It is very impressive and earns you lotsa business.

[judyo]

Ken, buyer agency agreement-in your dreams. If you know a way do let me know.

There might be a couple agents in the southwest suburbs that use buyer agency agreements (I don't know any personally & I know a lot of agents here), but they just have not become popular in my area, even after all these years. If I were a buyer meeting an agent for the first time & was told sign this or I won't be able to work with you, I'd walk away.

What I do with buyers depends on how busy I am. I work individually, not as a team, so I can only be at one place at a time. If I'm very busy already working with several buyers I keep in contact via property e-mail updates through ConnectMLS, sending newsletters, etc. I'll make a phone call follow-up if I have the time & if I thought they were great buyers (reasonable expectations, good rapport, motivated, etc.).

If I've got some extra time since selling my previous buyers something & I need more clients, then I'll offer a cash back at closing coupon/certificate. I also keep in touch by phone and the e-mail search. Sometimes I think I need an assistant but at this point I'm doing fine without one & feel for me it would be more of a pain to have one.

It's impossible to expect to hold onto every buyer prospect that comes your way. There are a lot of them I don't want to hold onto!