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Enhanced lead manager This is a forum for discussion of the "enhanced" version of the REW CMS 2.0 lead managemer. This is not included in previous CMS 2.0 installs and is still in beta - you would know if you had it as you would be a beta tester.

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Old 06-08-2009, 10:56 AM
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Default [SOLVED] Bug/Question: New/Returning/All

So, we have "new", "returning" and "all" for lead groups on the main page. When you click "all", shouldn't it show all new and returning leads combined?

So, as an example from my screen right now: new=3, returning=47 and all=9.

I can't seem to figure out that kind of math. Shouldn't "all"=50? What am I missing.

This is happening when looking at:

Date range: June 8th
System Mode
IE8
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Old 06-08-2009, 11:43 AM
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Default Re: Bug/Question: New/Returning/All

The other day I updated the query to run faster, however forgot to include a set of parentheses. I'll update all the sites right now.

Ofcourse... Let me know if this issue still exists after the fix.

Cheers!
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Old 06-12-2009, 02:08 PM
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Default Re: [SOLVED] Bug/Question: New/Returning/All

Hi Michael,

I still seem to be having an issue with this. right now, I see 1 new, 9 returning and all = 20....

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Old 06-12-2009, 02:15 PM
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Default Re: [SOLVED] Bug/Question: New/Returning/All

Hi Ryan,

What date range are you using? I am in your system now.
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Old 06-12-2009, 02:16 PM
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Default Re: [SOLVED] Bug/Question: New/Returning/All

Hang on...
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Old 06-12-2009, 02:17 PM
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Default Re: [SOLVED] Bug/Question: New/Returning/All

June 7th - 13th.
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Old 06-12-2009, 04:26 PM
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Default Re: [SOLVED] Bug/Question: New/Returning/All

Ah ha! This is now patched up!

Cheers!
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Old 07-02-2009, 09:16 AM
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Default Re: [SOLVED] Bug/Question: New/Returning/All

Hi Michael,

For this week, I'm seeing:

15, 26 and 28....new, returning, all...

Am I misintepreting "all" or should it actually show new + returning = all?

or

returning is a combination of new leads not yet assigned some of which have actually returned throwing the numbers off? Does that make sense?
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Old 07-03-2009, 05:49 PM
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Default Re: [SOLVED] Bug/Question: New/Returning/All

New leads can also be returning leads (if they have more than one visit within searched time frame)... So all should be well. Please do let me know otherwise!

Thanks,
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