the agents (?) names are rotating rather quickly in the header .. either slow them down or just hard code them in, ie.

name - number | name - number | name - number

and, as for the video, all i am getting is, "Video is loading..." .. let the user decide whether or not to load the video .. video(s) use(s) significant bandwidth, so NOT having it load automatically saves both your server and the users internet, a good bit of bandwidth.

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