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Old 04-16-2007, 03:46 PM
lmorganroth lmorganroth is offline
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Default E-Mail Problem

Hey Guys,

Wasn't sure where to post this...

One of my email addresses can't send email to any msn.com account. It get's returned everytime with an error that states:

553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

Our email is hosted by REW, so I hope you can help.
Thanks,

Liz Morganroth
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Old 04-16-2007, 05:30 PM
Aaron Aaron is offline
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Default Re: E-Mail Problem

Hi Liz,

This issue is caused by attempting to relay mail through our server. This happens when you send mail from your computer ( through an email client )
Due to the amount of spammers on the internet - Our server does not allow mail to be relayed.

The solution to this problem would be to use your ISP's SMTP server to send outgoing mail.



Thank you,
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Old 04-16-2007, 06:23 PM
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Default Re: E-Mail Problem

to further this, my ISP is shaw.ca so I would have

Incoming mail: mail.mydomain.com
Outgoing mail: mail.shaw.ca
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Old 04-18-2007, 11:09 AM
lmorganroth lmorganroth is offline
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Default Re: E-Mail Problem

Hi Aaron,

The problem is that my ISP is Cox and they don't allow me to send email from their outgoing server unless I am at home. If I am my office, I can't relay mail from the cox SMTP mail server, if I am at home I can. To work around this, Thomas had me put mail.desertswgroup.com as my SMTP server. this works unless I am home and then I can't send mail. I work from home 50% of the time, so it is getting a little frustrating.

I know this isn't your issue, it is Cox's issue, I just don't understand why they have this rule... Grr. I call them and they basically tell me "to bad, this is our rule to keep the bad guys out" .

My workaround right now is to switch the SMTP settings to be pop.west.cox.net when I am home and mail.desertswgroup.com when I am home. A huge pain, but I don't see anyother way, do you?

Liz
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Old 04-18-2007, 11:52 AM
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BrandonSternfield BrandonSternfield is offline
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Default Re: E-Mail Problem

I assume you are using Outlook.

With that in mind, why not create 2 email addresses. One has the home outgoing, one has the non-home outgoing. Name them appropiately, and just switch between them depending where you are.

My outlook has 3 email addresses, all are brandon@ something. I just go up to accounts, and select which to email from.
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Old 04-18-2007, 12:02 PM
lmorganroth lmorganroth is offline
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Default Re: E-Mail Problem

I have been doing that, but it seems to cause confusion with my clients. I received 3 emails from 3 seperate people asking why my email address changed and where should they send mail to, etc..

I just can't win!
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Old 04-18-2007, 12:04 PM
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Default Re: E-Mail Problem

What I'm saying, is use the same email address, same inbound for both accounts.

Just have them differ in the outgoing server.
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Old 04-22-2007, 09:34 PM
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Default Re: E-Mail Problem

Quote:
Originally Posted by BrandonSternfield View Post
What I'm saying, is use the same email address, same inbound for both accounts.

Just have them differ in the outgoing server.
Correct. This solution would be transparent to your recipients.
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