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Old 09-22-2007, 10:08 AM
mitch.argon mitch.argon is offline
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Default Not getting new listings alert

Hi,
I am new and testing my idx email alerts. I have myself set up for three different saved searches and have not yet received any email alerts.

Is there something I need to do or is there a problem.

site: freenevadamove.com
login information: mitch.argon@freenevadamove.com (id) minden (pw)

Thanks - Mitch
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Old 09-24-2007, 10:12 AM
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REW Reed REW Reed is offline
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Default Re: Not getting new listings alert

Has someone looked into this for you, Mitch?
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Old 09-24-2007, 10:20 AM
mitch.argon mitch.argon is offline
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Default Re: Not getting new listings alert

No. I also would like to see a demo site of the CMS (with enhanced features for maintaining users saved searches/listings...).

Help...
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Old 09-24-2007, 10:25 AM
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Default Re: Not getting new listings alert

We are looking into this now.

We currently do not have a demo of the enhanced features - but we'll be sure to let you know when it's ready.
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Old 09-24-2007, 10:44 AM
mitch.argon mitch.argon is offline
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Default Re: Not getting new listings alert

Thanks Aaron,

How can I get info on the IDX management features - documentation?

I currently have my users on my old IDX system and would like to move them over soon but I need to know that 1) emails are going out and 2) I can have basic management.

Guidance?
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Old 09-25-2007, 11:55 AM
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REW Fergus REW Fergus is offline
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Default Re: Not getting new listings alert

Quote:
Originally Posted by mitch.argon View Post
I am new and testing my idx email alerts. I have myself set up for three different saved searches and have not yet received any email alerts.
Mitch, you don't have any saved searches in the system for your current mitch.argon@freenevadamove.com user. Listing updates were e-mail to two of your users today, but none were generated for you as there is no saved search providing criteria.

There were some saved searches that appeared to have been created by you, but it looks as if you deleted your user and recreated it. When you do that, those saved searches are no longer associated with you. I have created a new saved search for you which should generate search results.
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Old 09-25-2007, 11:59 AM
mitch.argon mitch.argon is offline
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Default Re: Not getting new listings alert

Thanks Fergus - I'll be on the lookout!
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Old 09-25-2007, 11:59 AM
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REW Fergus REW Fergus is offline
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Default Re: Not getting new listings alert

Quote:
Originally Posted by mitch.argon View Post
How can I get info on the IDX management features - documentation?
Craig, your sales rep, is going to send you some documentation.


Quote:
I currently have my users on my old IDX system and would like to move them over soon but I need to know that 1) emails are going out and 2) I can have basic management.
1) E-mails are going out
2) Yes, you can perform management on your IDX users. The documentation should give you the information you need. Further information is also available from Thomas (thomas@realestatewebmasters.com) in our CSR department: he's the best person to talk to about these sorts of issues. Thomas is on vacation, but I believe he's back on Monday.
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Old 09-26-2007, 09:11 AM
mitch.argon mitch.argon is offline
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Default Re: Not getting new listings alert

Fergus - what time of day (PST) should these be coming out. My IDX updates at 8 AM.

Nothing received yet..
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Old 09-26-2007, 09:59 AM
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Default Re: Not getting new listings alert

The cron is setup to run in the next couple minutes (10 AM Pacific). You should receive an update shortly.
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