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Old 10-25-2007, 08:51 PM
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drewnick drewnick is offline
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Default Photo Requests?

I find myself more and more being contacted by email from folks out of town who want more photos of a property. How do you guys handle these? Obviously it is too much work to do for a stranger who you've never even spoken with...
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Old 10-25-2007, 09:39 PM
jessiesc jessiesc is offline
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Default Re: Photo Requests?

We're a resort community and our contacts are mostly out of the area (many are military families from overseas being relocated).

For us, it depends on the quality of the lead and what they are purchasing. We rarely drive 20 miles to photo a tract of land (unless it's a LARGE tract or an expensive waterfront lot).

For other property types, we usually add the task to one of our routes during the week and take a few minutes to get the additional photos. It doesn't take a lot of time, and since we're going to be close by anyway it's good pr for the customer

If we've built a relationship with the buyer, we will do whatever we need to do help them buy something (within reason of course).

Helps them to realize we're working for them.
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Old 10-25-2007, 09:50 PM
escapeso escapeso is offline
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Default Re: Photo Requests?

I have taken a few times in the past but it never panned out. I generally find if people don't want to visit they are not that serious. This is of course just my experience. And I could see it being different for different cities.
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Old 10-25-2007, 10:01 PM
clearwaterhomes clearwaterhomes is offline
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Default Re: Photo Requests?

I just did that for someone on a house in Tarpon Springs, it was listed for $1.2 million so I couldn't resist. They wanted to see pictures of the pool and the listing agent hadn't taken any yet. So I drove out to the home took 5 nice photos and emailed them. That was 4 days ago and I haven't heard anything back, not even a thank you. Go figure..
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Old 10-25-2007, 10:09 PM
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Dan Connolly Dan Connolly is offline
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Default Re: Photo Requests?

I would normally respond with a few questions: Do they realize I am not the listing agent? Are they currently working with a Buyer's agent? Would they be interested in having me represent them in the purchase of their new home? What kind of time frame are they working with? ....etc.
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Old 10-26-2007, 04:36 AM
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Default Re: Photo Requests?

I'm going to look at this from a slightly different view. I'm assuming you are the listing agent and they saw the listing on your site. If you keep getting calls about wanting additional photo, perhaps your not posting enough photo on all of your listing. When you initially go and take the photos start taking 3 or 4 more. That should cut the number of photo request down.
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Old 10-26-2007, 06:39 AM
metaylor9 metaylor9 is offline
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Default Re: Photo Requests?

I agree with Neal if you are the listing agent. When I list a property I take a ton of photos. Some are good and some are horrible, but I would rather have too many. If you are not the listing agent, why don't you call the LA to see if they have additional photos they can send you?
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Old 10-26-2007, 07:07 AM
jessiesc jessiesc is offline
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Default Re: Photo Requests?

Quote:
Originally Posted by NealRM View Post
If you keep getting calls about wanting additional photo, perhaps your not posting enough photo on all of your listing.
Spot on Neal, Absolutely!

This is the #1 reason we get asked for additional photos. I can't tell you how many properties priced over $500k (not to mention the over $1mil homes) are listed in our mls with but a single photo (and a crappy one at that).

I mean really, it's a scary world out there...
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Old 10-26-2007, 08:15 AM
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Default Re: Photo Requests?

In this case I am not the listing agent - in fact I never am. when I'm the listing agent, they ask if I can take some photos down, because it is information overload.

These are hard requests to deal with. I guess you ask them to come in for an appointment before you go out and take photos for joe schmoe who you've never met?
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Old 10-26-2007, 08:16 AM
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Default Re: Photo Requests?

One of the qualifying questions I ask out of town buyers with excessive requests is when they plan on visiting. It turns the table of them to show how serious they are.

The internet will keep you spinning your wheels if you let it.
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