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Lead Follow Up Once you have captured a web lead for real estate, it is imperative that you follow up on that lead if you want to close a transaction - Discuss lead follow up here.

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Old 01-22-2008, 06:37 PM
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Default Free riders with bad registration info

When you get an IDX registration with totally bogus info do you cut off their access? I haven't been kicking them out, even though I can't contact them I figure at least they are possibly coming back to the site and may be potential customers one day.
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Old 01-22-2008, 06:40 PM
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Default Re: Free riders with bad registration info

I would not kick them out. Not only could they be a customer one day, but every time they visit your site they see your name. Isn't one of the main functions of your site to advertise you?
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Old 01-22-2008, 07:12 PM
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Default Re: Free riders with bad registration info

i turn them off immediately. If they are going to lie, I don't want them as a client. Also since i pay per search, they can go off someone else's search account.

If they just say hey, not in the market now, but maybe in a few months or I'll contact you when I'm ready, then I let them stay online, but I know not to focus any time on them.
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Old 01-22-2008, 08:50 PM
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Default Re: Free riders with bad registration info

You pay per search? Ouch! - How much if you don't mind me asking

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Originally Posted by joecline View Post
i turn them off immediately. If they are going to lie, I don't want them as a client. Also since i pay per search, they can go off someone else's search account.

If they just say hey, not in the market now, but maybe in a few months or I'll contact you when I'm ready, then I let them stay online, but I know not to focus any time on them.
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Old 01-22-2008, 09:32 PM
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Default Re: Free riders with bad registration info

Quote:
Originally Posted by Brian Mc View Post
When you get an IDX registration with totally bogus info do you cut off their access? I haven't been kicking them out, even though I can't contact them I figure at least they are possibly coming back to the site and may be potential customers one day.
How do you cut off their access? Is this something that only REW IDX has? I always wanted the option to lock block out certain IP addresses, would work wonders for me because I have people that keep signing in all the time with a variation of their info but it is the same person but bogus contact info.
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Old 01-22-2008, 10:20 PM
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Default Re: Free riders with bad registration info

if i recall correctly it's 10000 views per month and then each additional search is 1/3rd of a cent. In the summer last year I got reamed for 500 bones, but that was when I wasn't really on top of the leads and would let anyone search on me for free for ever basically. Now I monitor the search engine (a $500 bill will make you do that!) and disable the login of anyone who met my previous criteria. It's expensive, but I've had them for almost 2 years now and they do a search that consumers like. I would make changes, but I was in hi-tech for many years working on software development teams so what I think really doesn't matter much.
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Old 01-23-2008, 05:33 AM
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Default Re: Free riders with bad registration info

Quote:
Originally Posted by joecline View Post
i turn them off immediately. If they are going to lie, I don't want them as a client. Also since i pay per search, they can go off someone else's search account.

If they just say hey, not in the market now, but maybe in a few months or I'll contact you when I'm ready, then I let them stay online, but I know not to focus any time on them.
I still wouldn't turn them off. Some people just like to remain anonymous before giving up any info. You need to get a new IDX so you don't have to worry about that
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Old 01-23-2008, 05:44 AM
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Default Re: Free riders with bad registration info

Yeah i had ihomefiner, I had to go to there top broker package which was like 15k search a month. I was getting before the site change about 21k or more searches a month. The guy that hosted my MLS Search said he never saw so many searches. It was costing me $300 a month for my search. I always went over. It isnt like that now cause i require sign up but it might be close. I am with Rew now and only pay $30 a month.
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Old 01-23-2008, 05:46 AM
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Default Re: Free riders with bad registration info

BTW, if the email comes back and the have a bad phone, I dont have time for them. We are getting about 15 to 20 leads a day, and they will be replaced. I dont let people use what i pay for FREE.
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Old 03-14-2008, 02:56 AM
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Default Re: Free riders with bad registration info

With 15-20 leads a day (Kudos to Mike) I wouldn't let then stay either. They can come back and re register with real info.
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