Anybody use Live Chat, or a reasonable facsimile whereas the Visitor can Click an Icon to open a window for real-time back and forth E-mail Communication?

I have in the past but didnt have alot of success.

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Looking for Real Estate, Investments, Condos in Dallas-Fort Worth-Denton-Keller-Haslet-North Texas Area. We have you covered, 400 New Homes and 60,000 Pre-owned home. Mike Pannell 817-703-3238
Dallas Real Estate | Fort Worth Texas Real Estate | Dallas Texas Real Estate

I see lots of agents in my area using it. Thanks for the feed back Micheal. I wont need to waste my time on it.

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Alex G.
Portland Real Estate and Gresham Real Estate. FREE LIST OF BPO COMPANIES

i think the only way live chat will be effective, if you have tons of visitors per day. it will become very frustrating waiting for browsers to come to your site and you only have 20 uniques per week.

i would only use live chat it i incorporated a very aggressive ppc ad campaign.

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Charlotte House Buyers/Stop Foreclosure Specialist/Sell your Charlotte House
Sell Charlotte House l Charlotte Real Estate l Charlotte Wholesale Properties
Great site i want to rank #1 for at least 10 keywords.
We buy houses in Charlotte, North Carolina and surrounding areas. Stop foreclosure in Charlotte, NC fast & easy by selling your house to us, guaranteed offers in hours. Charlottes Foreclosure Expert, helping homeowners behind on payments.

I like your idea of pairing live chat with a ppc campaign. I would like to know if you have incorporated a similar campaign as you speak of and if you have what kind of success did you have?

I wouldn't want my PPC traffic to be looking at a live chat. I would have them at an IDX Search / Capture page without even giving them a chance to do anything else.

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Uptown & Downtown Charlotte Condos

Charlotte Condos

Of course they would go to an IDX search. What I am talking about is being available for instant communication if they see something they like. He who responds first gets the deal 75% of the time. But, hey to each their own.

exactly!

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Charlotte House Buyers/Stop Foreclosure Specialist/Sell your Charlotte House
Sell Charlotte House l Charlotte Real Estate l Charlotte Wholesale Properties
Great site i want to rank #1 for at least 10 keywords.
We buy houses in Charlotte, North Carolina and surrounding areas. Stop foreclosure in Charlotte, NC fast & easy by selling your house to us, guaranteed offers in hours. Charlottes Foreclosure Expert, helping homeowners behind on payments.

A big question I have with live chat is how much time do we have to sit around waiting for someone to chat with. It just seems to me like if I had enough time to sit and do that then I could be doing something a little more productive like calling my database.

Not to say that it will not work, nor that you will not be able to close a few deals from it, but unless you have serious traffic burning through your site I don't see a high return on your investment.

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Joe Furrow - REALTOR

Smith Mountain Lake Va

i've never had success / many takers with live chat. Alamode now has a live chat feature built into their site which works OK and enables users to initiate a chat themselves and also allows you to:

1) engage the user via a pop-up (which many would think is intrusive),
2) see exactly what page they are visiting on your site
2) take control of their visit and take them to a specific page of your website (kind of a cool feature IF you have someone that engaged you with a specific question that could be answered on your website)

That being said, when we tried to test out the feature, we had very few chats so we simply disabled the feature. better to be out selling than waiting for someone to start a chat dialog.

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Eichler | Marin Real Estate | Marin County MLS