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REW Lead Manager 'How Do I' questions for the lead manager included in the V 2.0 REW platform.

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Old 03-13-2008, 10:17 PM
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Default User Passwords / Profile - How to edit?

I don't see any way to edit / assign login passwords for leads. There is no place for a password to be assigned in the "Add Lead" or "Lead Details" form. While I can change their profile info, there doesn't seem to be any way for the lead to edit/change their own password and/or profile info when they need to, for example if their phone number or address changes, which I would certainly like to know if/wnen it happens! These seem to me to be basic and required functions of any lead management system.
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Last edited by RonnieG; 03-13-2008 at 10:21 PM.
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Old 03-14-2008, 12:51 AM
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Default Re: User Passwords / Profile - How to edit?

Ronnie,
The current REW Lead management system (Just released) was built as a back office for our customers to "manage" their leads, send emails, drips and gather info on the lead etc - there was never a "front end" or customer facing side developed, and quite honestly you are the first person to bring it up -

We certainly can and will put this on the suggestion list - however there are a quite a few upgrades on the list before this one will be given serious consideration (Such a showing a list of properties that a user viewed but did not necessarily save as a favorite (Suggested by Eddy Kicker) this one I would like to get in on the next revision for sure -

Great suggestion though, and thanks for the feedback.
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Old 03-14-2008, 09:34 AM
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Default Re: User Passwords / Profile - How to edit?

OK, on the list, but not that high on the list.
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Old 03-14-2008, 12:42 PM
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Default Re: User Passwords / Profile - How to edit?

Well as you can imagine, the list is pretty long - We have had hundreds of great suggestions since launch, and are evaluating them based on ease of implementation, demand (How many people make similar requests) and overall improvement to the functionality of the system.

I DO like the idea of a "customer console" on the front end, which can dovetail with the saved favorites, saved searches display etc - so certainly the suggestion is being taken under serious advisement
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