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REW CMS 2 Questions CMS 2 support - 'How do I' questions when using the content management system included in the V 2.0 REW platform. If this is not related to the CMS portion of the backend please choose a different customer support forum.

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Old 03-26-2008, 10:53 AM
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Default Lead Management Questions

1. The lead management system is experiencing some extremely slow load times. Is there something that can be done to speed it up?

2. How long is the timeout period set for that makes us re-sign into the system? Can it be extended?
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Old 03-26-2008, 11:16 AM
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Default Re: Lead Management Questions

Hi Eddy,
We reported your slow load time yesterday and it will be looked at promptly. I apologize for any inconvenience. We will keep you updated.
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Old 03-26-2008, 11:16 AM
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Default Re: Lead Management Questions

Beat me to it.

It is pretty slow
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Old 03-26-2008, 11:17 AM
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Default Re: Lead Management Questions

Yesterday was my site and today is the CMS which may or may not be on a different server.
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Old 03-26-2008, 11:40 AM
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Default Re: Lead Management Questions

Quote:
Originally Posted by Web Agent View Post
Yesterday was my site and today is the CMS which may or may not be on a different server.
Or it may be in the pipeline and not at REW? Some other things are slow today from here as well.
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Old 03-26-2008, 12:37 PM
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Default Re: Lead Management Questions

Every other site I go to is loading at normal speed. If this was the first or second time, I would not have asked.
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Old 03-26-2008, 03:53 PM
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Default Re: Lead Management Questions

Hello

The lead manager and your website are hosted on the same server.

As for staying signed in. When you log in there is a check box for "Remember Me on this Computer". Check that and you should stay signed in for a long time. Without it I think you will get booted after an hour and a half.
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Old 03-26-2008, 06:35 PM
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Default Re: Lead Management Questions

Steven, I can usually stay logged in for a good amount of time, however initially logging in and once your in, it still runs extremely slow.
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Old 03-26-2008, 07:05 PM
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Default Re: Lead Management Questions

Quote:
Originally Posted by FindCRE View Post
Steven, I can usually stay logged in for a good amount of time, however initially logging in and once your in, it still runs extremely slow.
Hi Richard,

Give that a try now ... seems faster for me now.
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Old 03-26-2008, 09:00 PM
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Default Re: Lead Management Questions

Much better now

Thanks Aaron.
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