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| REW Lead Manager 'How Do I' questions for the lead manager included in the V 2.0 REW platform. |
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I am confused as I see "notes" and I see another tab named "edit"
The notes - is that where I make notes to myself or is that a note that is sent to the lead? Reason I ask is that when I click notes it shows the auto email response I have set up for them after IDX registration. Then I can write a note under that to myself that tells me how they found my site, what they searched for online and what towns, houses, etc they searched on the IDX. Is this the appropriate place for notes to myself? I am concerned because it shows the email that the system sent the lead as well as my note so I want to make sure that note is not sent to the lead. Also can I delete the "note" it shows which basically just shows the email that is sent to them but I already know what email is sent because I was the one who set it up. Just curious what would happen if I deleted that "note" just to have less clutter in the notes section for myself.
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Michael Trinchitella Associate Real Estate Broker e-PRO certified Internet Expert RE/Max Classic Realty - Yorktown Heights, NY Putnam & Westchester County NY Real Estate Mahopac NY Real Estate | Northern Westchester County Condos | The Preserve at Somers |
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