The agent on duty currently gets emails for new leads but not contact forms or listing inquiries. Can we please get it set up for an email to go to the agent on duty for listing inquiries and contact forms?

Thank you,
Stephanie

Of course you can! Which website are you referring to?

__________________
Danielle Simard
Customer Support Representative
support@realestatewebmasters.com

jakemarsh.com.

Ok, to go add a recipient to be informed of a new contact form submission you will have to edit the corresponding snippet.

1. In the cms click on manage snippets
2. Choose the #contact-form# snippet by clicking the edit button beside it
3. This opens up the code within the snippet. About 7 lines down, you will see this code

$address = 'example@yourwebsite.com';

This code is telling the contact form notifications where it is to be sent.

4. To add another email account to the list, just copy this line of code ($address = 'example@yourwebsite.com';) and paste it on the next line and replace the email address with the one you are adding.

So it will look something like this:
<?php
/* This File is meant to be included from the CMS */
/* CONTACT FORM */

if (isset($_POST['contact']) && !empty($_POST['contact']))
{

#Send email to
$address = 'example@yourwebsite.com';
$address2 = 'example@yourwebsite.com';

You can add as many email addresses as you would like. Make sure you save the changes when you are done.

__________________
Danielle Simard
Customer Support Representative
support@realestatewebmasters.com

2 things here - why do I have to come back to this forum to get my reply? Can't I get it emailed to me?

Additionally, I want the contact form and listing inquiry to go to the general email and ONLY to the AGENT ON CALL, not everyone. I don't want to have to go in and edit this every week.

Thank you,
Stephanie

Hey Stephanie,

Every time a reply is made in a thread that you have posted in, you SHOULD be getting it in your email. Check your user cp settings to see what email address you have listed. Also check to see these emails are going to your junk folder.

__________________
Danielle Simard
Customer Support Representative
support@realestatewebmasters.com