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REW Lead Manager 'How Do I' questions for the lead manager included in the V 2.0 REW platform.

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Old 06-20-2008, 10:07 AM
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Default Saving searches for users - not saving?

The last 3 searches I have done for different leads are not saving??? I ran the search and clicked on save+search, it takes me to the search results. When I navigate back the search as not been saved. Thanks ~Rita
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Old 06-20-2008, 10:56 AM
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Default Re: Saving searches for users - not saving?

Did you go to the "my saved searches" page on the left navigation?
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Old 06-20-2008, 05:03 PM
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Default Re: Saving searches for users - not saving?

No I went tried to add the search from the back end - lead's searches tab. It worked 3 days ago, now it doesn't? ~Rita
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Old 06-23-2008, 01:29 PM
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Default Re: Saving searches for users - not saving?

Hi Rita,

How is everything working for you now? I am not having any problems saving a search. Let me know if you need further assistance.
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Old 06-23-2008, 04:35 PM
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Default Re: Saving searches for users - not saving?

Yes, seems to work now. Thanks ~Rita
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Old 06-25-2008, 05:40 PM
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Default Re: Saving searches for users - not saving?

looks like I can't save searches again... when I create a search for a lead and click save+search, it takes me to front end search results. the only way I can get back to back end is to back button or open new window. Neither way the search was saved. I do see that I am logged in - I can see my saved searches but they are the ones I saved for us to test... Help, please. ~Rita

Last edited by kenna&co; 06-25-2008 at 05:40 PM. Reason: sp. error
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Old 06-26-2008, 11:42 AM
REW Vera REW Vera is offline
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Default Re: Saving searches for users - not saving?

I'll look into this for you.
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Old 06-26-2008, 12:13 PM
REW Vera REW Vera is offline
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Default Re: Saving searches for users - not saving?

I just tried it and didn't get that result. If I just click Save, instead of Save and Search, it takes me to the results. But Save and Search asks for a name and takes me back to the list of saved searches.

Willl you try it again and let me know if it's still giving you problems, please?

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Old 06-28-2008, 10:35 PM
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Default Re: Saving searches for users - not saving?

Ok, I am managing to save some searches, and what it looks like now is that if I select zip code as the criteria I can not save it (by clicking on save + search) that takes me just back to results. If I do the same with selecting a city and click save+ search it takes me to saved searches. Can you check please. Thanks ~Rita
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Old 06-30-2008, 01:21 PM
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Default Re: Saving searches for users - not saving?

Rita, we have this on our list to be fixed.
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