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REW Lead Manager 'How Do I' questions for the lead manager included in the V 2.0 REW platform.

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Old 08-06-2008, 12:05 PM
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Default Autoresponder Trouble...

How do I delete autoresponders or turn them off for specific forms?

I've gone in the system and turned them ALL to inactive status and they still seem to be going out.

I'm testing another system for autoresponders and campaigns and want to turn these off.

Any ideas?
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Old 08-06-2008, 05:18 PM
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Default Re: Autoresponder Trouble...

Thanks Josh,

I just tested your contact form and got the auto response that is supposed to be inactive. We will correct this for you.
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Old 08-08-2008, 10:00 AM
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Default Re: Autoresponder Trouble...

Has this been handled do you know?

Thanks!
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Old 08-08-2008, 12:47 PM
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Default Re: Autoresponder Trouble...

It's been fixed! Sorry about the delay.
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Old 08-26-2008, 09:06 AM
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Default Re: Autoresponder Trouble...

This still seems to be an issue, actually. When I fill out the Contact form here http://www.realsourcebrokers.com/contact.php , an autoresponder is sent even though it's disabled (inactive) on the backend.

I need all autoresponders turned off.
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Old 08-26-2008, 12:10 PM
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Default Re: Autoresponder Trouble...

Hello

Looks like Andy missed some of your snippets in his fix. I tried the contact form and didn't get an email so I think its fixed now.
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Old 08-26-2008, 12:23 PM
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Default Re: Autoresponder Trouble...

Great. Thanks.
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