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REW CMS 2 Questions CMS 2 support - 'How do I' questions when using the content management system included in the V 2.0 REW platform. If this is not related to the CMS portion of the backend please choose a different customer support forum.

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Old 08-25-2008, 11:10 AM
David Denning David Denning is offline
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Default Analytics not working and backup error

Hello,
I am trying to add my Google Analytics code in the tools sections of your sites. I have added the code on the sites below and it is not adding it to the code? I tried all four sites we host with you to no avail. To confirm I am only adding the uacct number.

westerraboise.com
westerrajerome.com
westerratwinfalls.com
westerraburley.com

Also the backup for westerraboise.com is parsing this error.

Could not parse SQL connection file. Please contact customer support.

A problem was encountered creating the temporary output file. Please contact customer support. (2)

Thanks for any help,
Dave
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Old 08-25-2008, 11:52 AM
Rew Irene Rew Irene is offline
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Default Re: Analytics not working and backup error

Hi Dave,

We will fix these for you
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Old 08-25-2008, 12:51 PM
David Denning David Denning is offline
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Default Re: Analytics not working and backup error

Thank you Irene
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Old 08-27-2008, 01:57 PM
David Denning David Denning is offline
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Default Re: Analytics not working and backup error

Hello Irene,
I am showing westerraburley.com working but our other three sites not up yet. Is there something I need to do on the backend?

Dave
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Old 08-27-2008, 05:37 PM
REW Matt H's Avatar
REW Matt H REW Matt H is offline
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Default Re: Analytics not working and backup error

Hey David,

I'm looking into this issue for you now and will let you know when things are all good.

Talk to you soon.
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Old 08-27-2008, 05:55 PM
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REW Matt H REW Matt H is offline
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Default Re: Analytics not working and backup error

Hey David,

I've made sure that your Google Analytics code is on all the pages of all the sites now, and I fixed the backup script on www.westerraboise.com. Let us know if you need anything else.

Thanks
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Old 08-29-2008, 10:26 AM
David Denning David Denning is offline
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Default Re: Analytics not working and backup error

Hi Matt,
Thanks for your help. We have requested the registration turned off on our family of sites. It some how keeps getting turned back on. westerratwinfalls and westerrajerome have the registration turned on. Can you turn it off for us?
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Old 08-29-2008, 12:47 PM
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REW Matt H REW Matt H is offline
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Default Re: Analytics not working and backup error

Hey David,

I've turned off registration for all 4 of your sites, you should be good to go now. Let us know if you need anything else.

Thanks
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