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Enhanced lead manager This is a forum for discussion of the "enhanced" version of the REW CMS 2.0 lead managemer. This is not included in previous CMS 2.0 installs and is still in beta - you would know if you had it as you would be a beta tester.

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Old 05-23-2009, 09:23 AM
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Default [SOLVED] Bug? Non Admin Cant add Action Plans

Okay... I know the action plans are not saving as of yet from my admin login, but just went in under my agent test (non admin) and the button to ADD Action Plan does not even show up (of course i'm assuming it is supposed to?)
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Old 05-23-2009, 02:15 PM
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Default Re: Bug? Non Admin Cant add Action Plans

I'm actually hoping it isn't there. In fact, I'm pretty sure I don't even want them to be able to add there own templated emails. I would prefer to have to go in as admin and add them.

Once you get several agents working the leads, consistency of message will be very important...

My wish would be that they are done through the admin and carried over (copied) to agents. That won't be the case though - I don't think...
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Old 05-25-2009, 12:36 PM
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Default Re: Bug? Non Admin Cant add Action Plans

Hey Guys,

Only the super admin and admin agents are able to manage the action plans and assign them to agents.

Agents only have access to view the action plan tasks that apply to their leads, and to mark them as completed.
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