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Old 09-09-2009, 07:32 PM
alohatony alohatony is offline
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Default {signature} in emails

I have a buyer's agent that gets leads. in her drip campaign if i use the {signature} field does it show her signature or mine? how do i set it up to show hers?
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Old 09-09-2009, 07:48 PM
alohatony alohatony is offline
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Default Re: {signature} in emails

Also, my buyer's agent logs in and for some reason she is able to modify and delete the drip campaign documents that i created under my login. The category is called "new lead emails."

Can you make it so she can't change those? She accidentally changed them to say her name when that campaign is for my leads.

am I misunderstanding how this works?
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Old 09-16-2009, 03:25 PM
Aaron Aaron is offline
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Default Re: {signature} in emails

Hi Tony,

We'll get you an answer to these questions / issues as soon as possible. Sorry for the delay getting to this post.

Thank you,
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Old 09-19-2009, 02:36 PM
REW Andy REW Andy is offline
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Default Re: {signature} in emails

Quote:
Originally Posted by alohatony View Post
I have a buyer's agent that gets leads. in her drip campaign if i use the {signature} field does it show her signature or mine? how do i set it up to show hers?
If you use the {signature} field it will replace that with the campaign owner's signature - so it will be hers.

Quote:
Originally Posted by alohatony View Post
Also, my buyer's agent logs in and for some reason she is able to modify and delete the drip campaign documents that i created under my login. The category is called "new lead emails."

Can you make it so she can't change those? She accidentally changed them to say her name when that campaign is for my leads.

am I misunderstanding how this works?
It looks like the New Lead Emails category was owned by Elaine, not you. That's why she could see all e-mails under it. I've changed the ownership to you, so she can't see those e-mails anymore.
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