I have been entertaining the notion of live chat on our website. There are a couple of services who offer this for relatively little money. Has anyone used live chat services and what has been the response?

Please respond only if you have tried it. What I am looking for here is empirical evidence to support either doing it or not doing it.

Also, if you have, what hours have been effective???

Thanks!

Cheers! (in advance )

Eric

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Eric Blackwell
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