If there is one thing that I have learned in providing professional services these last 20 years, it's that setting expectations is everything.
If you do it right, your customers will hopefully appreciate and respect you. Even if they don’t like what they hear, they tend to appreciate the transparency and honesty.
If you don’t do it, or you get it wrong, your customers will be frustrated and upset.
Today, I’d like to talk about the future of Real Estate Webmasters' Professional Services agency, and make an attempt to set expectations for the coming 2019 calendar year.
My goal is to provide insight into changes and goals for our business, and assist customers in making choices with respect to how they engage with our Professional Services…