All Blog Entries by Morgan Carey

Found 16 blog entries published by Morgan Carey.

 Ever since my post iOi article I have received a lot of interest from companies and founders asking me to give feedback on, evaluate or acquire their businesses. Some really awesome people with great vision and a love for prop tech just the kind of people I love spending time with.

There are also some really exciting companies that are growing, have a great customer base, have not over leveraged debt, are at or near profitability and have a unique product set that could really benefit REW and our customers. I’m extra excited about the potential to have some of these companies and their people join REW. We’re being super picky about where we put our resources (time and investment funds) but I think in 2020 you’ll see some great new additions to the REW

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So it’s the end of 2019 and we're coming into the beginning of 2020.

I’m headed over to one of my favourite conferences, the One C21 conference for Century 21 Canada.

Before I head out, I touch base with our customers. I send out a blast email letting them know about a new CRM, a new promo etc (you know doing my sales & marketing thing) and for those that write back I also ask them a very important question.

How has your experience with REW been so far?”

I ask because I genuinely want to know. I want to make sure we’re as good as we can be, but also since I know I’m headed to a conference where we have hundreds of customers, I need to be prepared to work on any relationships that need love. "Run towards any problems” that is what Tim from my

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The new Real Estate Webmasters CRM is FINALLY HERE!

Our team is just in the final stages of testing the brand new features of the latest REW CRM and this update is MASSIVE!

We've always had an epic lead generation and lead follow up platform, but now we have the best of both worlds: instant lead follow up AND true CRM functionality.

This is the first phase in a multi-stage release over the next few months—we know our customers have been excitedly waiting for this to come!

The new REW CRM Includes:

  • Brand new fully responsive UI/UX
  • New modern customer Lead Details Layout: fully responsive, complete with a Communications Centre AND Activity Centre, consolidating all vital details onto one page
  • Adoption Engine: This new visual tool
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Why Attend REW Summit Las Vegas

REW Summit—Real Estate Webmasters' annual conference—is just around the corner!

Taking place at the ARIA Hotel in Las Vegas from July 24th to July 25th, this year's Summit is bound to be the most epic edition ever.

Here are 7 reasons why you absolutely shouldn't miss REW Summit:

1. It's taking place at Inman Connect Las Vegas

Inman Connect is one of the premier events in real estate. And for the first time ever, Inman Connect is going to Vegas.

We were so excited about the news that we signed on to be the event's first-ever title sponsor.

What does that mean for you? You can now access both events with one combination ticket.

At Inman Connect, you'll have access to over 250 incredible speakers in the general session, additional

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I've just returned from Inman Disconnect and it was an absolutely amazing gathering of real estate's most brilliant and engaged minds. Our group was dynamic, passionate and driven to try to figure out what the future of our industry might look like (in the next 5 years). 

One of the themes that was most prevalent in our discussions was change. Phrases like "we must adapt to new challenges," and "adjust our models to accommodate new competition," or "meet new expectations of our customers." Our customers in this case are agents, teams and brokers whether you are on the franchise side like RE/MAX or on the vendor side like Real Estate Webmasters Inc. 

We talked a lot about listening to our customers (our agents) and responding to those things that

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It’s official: Real Estate Webmasters is celebrating our 15-year anniversary.

All month, we’ll be taking a trip down memory lane, highlighting 15 years of innovation, customer success, and being awesome.

We’re also excited to offer one of our biggest promotions ever (over $20,000 in free products). Be sure to check that out if you’re in the market for the latest real estate technology.

Editor's note: This promotion expired April 30, 2019.

A Big Thank You

But before we go anywhere, we want to thank you, our clients.

Whether you're new to REW or you've been around since the beginning, we owe everything to your willingness to push boundaries in the real estate industry.

We aren’t successful until you are (customer success is one of

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If you had any doubt before, it should be gone now: The Platform Wars Are Here 

Last week Gary Keller announced that KW Command was ready for prime time and that Keller Williams had a clear advantage over the competition when it came to “end-to-end” platforms provided by franchise to brokers & agents. I was given a tour of the platform and it is clearly not ready for prime time yet. I was also not a big fan of the hyperbole and the way Gary Keller oversells his platform. Granted it’s coming along, and it is better than what they have now, but it certainly isn’t the best of breed (and it’s not done).

You can read my thoughts on Gary Keller and Command here

RE/MAX has announced that they are looking to release their Booj acquired platform in Q2

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This past weekend, after much fanfare and 3 years of what seemed like a never ending circle of promises and delays, technology startup Keller Williams finally announced that they are launching their much hyped platform “KW Command”.....soon…..?

The actual date the public will see anything from Keller Williams is still unknown, but they’re close…..?

About Keller Williams: Keller Williams is a relatively new entry into the real estate technology space having announced their intentions to become a spin off of the wildly successful “Keller Williams Real Estate” which (at the time) had been the fastest growing real estate company by agent count in history.

Prior to their founder, Gary Keller’s bold announcement that “we are no longer a real estate

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If there is one thing that I have learned in providing professional services these last 20 years, it's that setting expectations is everything. 

If you do it right, your customers will hopefully appreciate and respect you. Even if they don’t like what they hear, they tend to appreciate the transparency and honesty.  

If you don’t do it, or you get it wrong, your customers will be frustrated and upset. 

Today, I’d like to talk about the future of Real Estate Webmasters' Professional Services agency, and make an attempt to set expectations for the coming 2019 calendar year. 

My goal is to provide insight into changes and goals for our business, and assist customers in making choices with respect to how they engage with our Professional Services

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So this month I decided to join our sales manager in a really fun sales contest against our entire sales team. You can read about the contest at this facebook post (please feel free to share).

As I've started to discuss projects (especially large custom projects or upgrades) the subject of the "queue" comes up. IE what is the wait time to get a project started / completed?

People are often surprised by the answer (and that is there is a pretty long waiting list) and someone today asked me to explain why. 

Because part of my contest is social media; in the spirit of transparency and because I feel I will be able to reach the most people by putting in extra effort in more robust content that I can then share for the benefit of all, I've decided to write a

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