The Wait Is Over: REW CRM’s Automation Has Arrived!
Explore the power of Automations in the REW CRM to streamline your workflow and boost productivity....
How REW Dialer Tracks Conversations to Help Agents Reach Their Goals
REW Dialer now automatically tracks and categorizes calls as conversations, voicemails, attempts, or wrong numbers, saving you time and giving you better insights. This update helps agents focus on real interactions that...
CRM Resources
February Product Updates: Conversations Metrics, M...
February’s product update is here! Dive into the latest REW CRM enhancements, inclu...
Save Time on Your Emails: Here’s How REW CRM Can...
REW CRM simplifies email communication with tools like Form Letters, Templates, Respo...
Introducing REWpert: The AI Robot Revolutionizing ...
REWpert is Real Estate Webmasters' AI-powered robot designed to help real estate prof...
Closing the Year with Innovation: Exciting Product...
REW CRM's December updates bring powerful new features, including the highly anticipa...
Real Estate Webmasters’ Post-Summer of Innovation Update
Following our insightful Summer of Innovation webinars series, we’re excited to introduce some key product updates that will positively impact your day-to-day workflow. Each new feature is built with your feedback in m...
Lead Pools by Real Estate Webmasters: The Key to Efficient Lead Distribution
As a busy real estate professional, keeping up with the flow of leads can be overwhelming. Every minute counts when a potential client reaches out, and missing that opportunity can mean losing out to the competition. Wit...
Changing the Game with the Buyers Compensation Tool by Real Estate Webmasters
This year's Burnett v. National Association of Realtors® (NAR) ruling has sent shockwaves through the real estate industry, forcing real estate professionals to quickly adapt to a new reality. With buyer compensation st...
CRM Forums
Omnichannel lead attribution for real estate marketing
My good friend Ken Pozek @Pozek - reached out to me today and asked me to point my brain towards conversion tracking for real estate marketers that use multiple lead sources.
In his case, for example, he does a lot of...
1 Reply
CRM Coaching with Morgan - how my biweekly calls are setup and why
Hello all,
We have quite a few RSVP’s for tomorrow’s coaching call (many are first timers), so I thought I’d provide the structure of my coaching calls so that new members can get the most out of their experience and...
1 Reply
•
5 Likes
Conversations and appointments - focus on metrics that matter in your real estate CRM
Lead Follow-Up & CRM Success: The Numbers You Need to Know
Hey everyone, hope you’re having an awesome week!
Recently, we launched the new “Conversations” feature, allowing you to log all of your conversations—including...
1 Like
Creating a new market analytics software for real estate in 2025
Hello all - I wanted to show you something I’ve been working on behind the scenes for the better part of a year now, we call it “Market Watch”
Originally I built it as a quick and easy way to run market stats for...
5 Replies
•
1 Like
You're a new agent on the REW CRM - start here!
Today is always a fun day, a brand new team member has started!
At the Carly Carey Real Estate Team, we get our agents set up on new leads and the CRM the very first week so that they can have access to warm leads and...
2 Likes
Just created our first official automation using the new REW Automations Engine!
I have EXCITING news! The first install of REW’s automation engine is now live on www.carlycarey.com and it’s SO good!
What is the REW Automation Engine?
It’s a new application that allows you to create conditional...
3 Replies
•
1 Like
August Release Features (Version 24.8)
Happy Monday Everyone!
The Product Delivery Team has been working hard behind the scenes, fixing bugs and improving the CRM, to make sure you get the best Renaissance and CRM experience. We have just finished a exciting...
1 Like
May Release Features (Version 24.5)
The Product Delivery Team has been working hard behind the scenes, fixing bugs and improving the CRM, to make sure you get the best Renaissance and CRM experience. We have just finished a exciting new release for...
5 Likes
SICK NEW AUTOMATIONS ENGINE! Check it out (REW CRM)
Let the epic feature release notifications continue! This one is just a few releases away and is SUPER Exciting! A new automation engine
Inspired by companies like Pardot / Salesforce automation pathing and mentioned in...
4 Replies
•
4 Likes
Lead follow up and action plans using REW CRM (actual video of team training by REW CEO)
Hello all,
I wanted to share with you the training that I recently did for our local team here at www.carlycarey.com
Here’s the video:
The most important lesson I have learned about CRM follow-up
Are you...
1 Like
January & March Release Features Recap (Versions 24.1 & 24.3)
Hi Everyone,
Here is a quick overview of the updates the Product team made earlier in the year in our January and March releases, just in case anyone missed the cool features we’ve released. Any questions please let me...
New Real Estate CRM dynamic referrals, source and budget attribution
The hits just keep on coming. This new real estate CRM feature is HOT!
Scheduled for the release after next (around a month from now) we are going to add an exciting new feature that includes manual and dynamic source...
4 Replies
•
6 Likes
New lead details for mobile - help us organize your contact data
Hello all,
We’re making some extremely good progress on the new lead details pages (replacing the deprecated apps pages) and we’re at a point now where we feel really good about mobile, but for desktop we’re still...
5 Replies
•
3 Likes
List of must have FUB features to ensure your workflows (Follow Up Boss Migrations)
WOW, so many FUB users booking meetings! (Exciting!)
What I didn’t realize though is just how many current REW users also use Follow Up Boss (hundreds).
I’ve been taking calls all week and will continue to personally do...
13 Replies
•
8 Likes
Adding budget offset in REW CRM source for lenders and other contributors
I had a thought as I was watching AJ’s recent training for our agents where he was talking about leveraging vendors to offset PPC costs.
Could we (should we) not add a field for offset?
Example
Some REALLY cool stuff is coming! Roadmap sneak peek :)
Hey all - happy Friday!
I wanted to pop in and share a few really exciting roadmap items that will be coming soon to a CRM near you!
Agent goals! As we all know, goal setting is so important for agents. Now in the CRM...
2 Replies
•
4 Likes
CC text notifications -
This one should be pretty easy (I think) - and would really help out our team.
What I’d like is a CC to the SMS Email Address:
Now I don’t know if this is handled...
Agent talk time, connection rates, summary view of calls in agent view
Hey @Rebecca and @Aayaam (pinging @michael and @MattPinneo also)
Just looking at some CRM reports (specifically around agent view) and I have a few suggestions/requests. Not sure if they are all viable due to potential...
November 2023 Release Features (Version 23.11)
Hi Everyone,
The product team have released some amazing new features that we’re excited to share with you!
Source View
The CRM now provides a home page to view all Sources and Source data.This view is where you’ll be...
1 Like
Follow Up Boss acquired by Zillow - How to switch REW CRM. Start here!
The biggest news in the prop tech industry in a long time! Follow-Up Boss has been acquired by Zillow.
Of course, Zillow and FUB will both say (and rightly so) they will do everything to honor their customers, protect...
2 Likes
The REW Dialer comes out in Beta next week!
This is a really exciting update… the beta version of REW Dialer is going out in next week’s updates!
At this point, we don’t even have pricing yet, but we’re...
13 Replies
•
6 Likes
September 2023 Release Features (Version 23.9)
Hello Everyone,
Here is some of our new features that are available in the latest release. Shout out to the amazing Product team for all their hard work!
REW Insights
REW Insights is a historical view of lead activity...
June 2023 Release Features (Version 23.6)
Hello Everyone,
We have the a brand new release coming out and will be available to you all next week. This will include some exciting big and small features such as:
Intranet
What is Intranet?
A simple, easy-to-use yet...
1 Reply
•
8 Likes
Adding goals (with tracking) to the agent report
Adding goals for agents has been on my list for quite a while now and now that we have REW deals coming out in a few months, I’d like to accelerate this feature.
It’s quite simple really - Agents can add their goals via...
1 Reply
•
1 Like
Budget attribution by source - how to do it and why it's awesome!
Do you know how I’ve been raving about the future (the VERY near future) where we will be combing the new REW CRM “Sources” with the new REW Deals in order to accurately report on end-to-end marketing right down to the...
2 Likes
Combining offers and pending into one stage for buy side deals
As we gather feedback and clients review REW Deals, one thing I’m noticing consistently is clients are saying we may be adding too many steps (and many things seem like they are just “part of” a stage as opposed to...
The holy grail is on the way! Source view! (Need your input)
Ok folks, I know I’ve been talking up source view and the new deals module a lot lately, but there is a method to my madness!
Let’s start with the goal - it’s as simple as anything gets, but a profound change in how CRM...
What should we build next? Your chance to participate in the evolution of Renaissance
This past week, we just launched RealEstateWebmaster.com on Renaissance (now we’re on the same framework as you!)
We optimized the heck out of it and got perfect scores… perfect 800 baby! (first time in history)
And you...
14 Replies
•
19 Likes
Shared groups and smartlists for leaders and managers (REW CRM Rocks!)
Every day that I use this new CRM, I fall more and more in love with it!
Sometimes it’s for the tech-forward, sexy features, but sometimes it’s just how easy it is to use and how when I have an idea or a challenge I...
1 Like
New graphs / timelines in REW CRM - what do you want first?
Who loves a good graph in their CRM? (I do!)
The team (led by @Phil on creative) is working on building new graphs into several areas of the REW CRM and we’d love to have your feedback (and hear your requests).
Phase...
3 Replies
•
2 Likes
CRM Videos
Webinar: How to Maximize Your IDX Builder - Watch our webinar and optimize your IDX Builder for better search functionality and lead conversion. Learn how to customize search options, enhance property displays, and create a seamless user experience.
Webinar: Most Important REW CRM Settings You Need to Know - In this webinar, Hanna Wolff walks you through the most essential REW CRM settings to help optimize your workflow, ensuring you get the most out of your CRM. This video is perfect for anyone looking to improve their REW CRM knowledge and efficiency.
Webinar: The Advantages of REW CRM's Source View - Explore the advantages of REW CRM's Source View, the feature that enables you to track lead sources and measure your channels' performance. This webinar highlights how to analyze lead sources and make decisions to boost your ROI.
Webinar: Stay on Top of Your Goals with Agent Goals & Report Scorecards - Our VP of Product and Agency, Aayaam Kapoor discusses the significance of setting Agent Goals and utilizing Report Cards. He provides insights into how these tools can enhance individual agent performance and boost the team's overall results.
Webinar: Introduction to the New Automation Features - Get an overview of REW CRM’s new automation features from Business Analyst, Rebecca Warn. This impactful tool is designed to save time and increase productivity by automating key processes.
Webinar: Utilize Smart Lists and Views For Lead Management - Utilize Smart Lists to filter leads, and Views for in-depth analysis. This webinar covers how to organize leads efficiently and gain actionable insights to improve your conversion strategy.
Webinar: How to Add Buy Side Deals in REW CRM - Join our Sales Manager, Jeff Pady, in discussing how to add buy-side deals in the REW CRM. Learn how to leverage REW CRM to close more deals!
Webinar: Explore the New Lead Details Page - Explore the enhanced Lead Details page in our webinar with CEO, Morgan Carey. The new design gives real estate professionals a more detailed and intuitive view of their leads, making it easier to track interactions and manage follow-ups.
Webinar: Real Estate Webmasters' Product Roadmap - Join us for a deep dive into Real Estate Webmasters' Product Roadmap for 2024. This webinar will provide an exciting look at the upcoming features, enhancements, and innovations that will help you stay ahead of the curve.
How to Set Up REW CRM's Automation Feature - The REW Automation Engine enables you to streamline key tasks through powerful triggers, conditions, and actions. Explore automations and open up more time for building relationships and closing deals!
How to Set Up Smart Lists to Filter Leads - Smart Lists allows you to filter lead information based on criteria that matters to you, providing you with the tools to work your leads the way you want. Watch the video to see how Smart Lists can streamline your workflow and improve lead management!
Automate and Streamline Your Workflow with Action Plans - Action Plans in the REW CRM are designed to help you automate and streamline your lead engagement process. Watch this comprehensive guide to learn the step on how to set up your own Action Plans.
How To Take Advantage of the REW Dialer - The REW Dialer is designed to streamline agent communication by integrating a full dialing system directly into REW CRM. It helps increase efficiency by allowing agents to make calls, track interactions, and manage leads all from within one platform.
How to Set Up Lead Pools - Lead Pools streamlines the lead management process, ensuring that no lead is overlooked and team efficiency is maximized. Watch our step-by step guide on how to set up and utilize this REW CRM feature.
How to Set Up REW Deals - Need a demonstration on how to set up and manage Deals in the REW CRM? Watch this video and learn how to track leads through various stages, organize your pipeline, and improve lead conversion by using the Deals feature.
How to Set Up REW CRM's Sources Feature - Discover how to track where your leads are coming from and gain valuable insights to optimize your marketing efforts. With REW CRM's Sources feature, you can make data-driven decisions to improve conversions.
How To Use and Maximize REW Text - Stay connected effortlessly with REW Text—a powerful messaging tool built into REW CRM. Send direct messages, automate texts, and receive instant notifications to ensure seamless communication with your leads. Watch the video to see how REW Text can enhance your workflow!
How to Set Up Agent Goals & Report Cards - The Agent Goals feature is designed to help real estate agents set clear, measurable objectives and track their progress efficiently. Don't miss this impactful feature, watch our instructional video to get started!
How To Leverage REWpert AI For Content Creation - REWpert, Real Estate Webmasters' AI-powered assistant, helps agents create website content and engage with customers more efficiently. Watch the video to see how REWpert can streamline your workflow and enhance your marketing efforts!
How to Set Up an Agent Profile - Learn how to set up, customize, and optimize your agent profile to enhance your online presence and attract more leads.
How to Send an Email Blast and Streamline Communication - Learn how to send an email blast in REW CRM and streamline communication with your leads and clients. This video walks you through the process of creating, customizing, and sending bulk emails to keep your audience engaged.
How To Create Lead Groups in the REW CRM - Learn how to create and manage lead groups in REW CRM to organize your prospects efficiently. This quick tutorial walks you through the process, helping you streamline follow-ups and improve lead management.
How to Update Your IDX - Editing the IDX Settings - November 2022
How to Set Up IDX Registration Settings - Discover how you can configure the IDX registration settings on the backend and enhance your displayed listings.
Receive Agent Notifications with REW CRM - Explore the latest enhancements to the REW CRM's notification system. This feature enables you and your team to be informed in real-time, improving communication efficiency.
Seamless Navigation with REW CRM's My Setup Modal Redesign - The redesigned "My Setup" modal allows you to easily navigate the different features in the REW CRM. Explore now how you can maximize the new design and layout!
New Response Time Fields Added to Leads & Agents View - Introducing the latest update that allows you to track response times on Leads and Agents view. Learn how this feature helps improve follow-up efficiency, and enhance overall lead management.
Track Performance with Agent Daily Goals & Report Card - Explore REW CRM's Agent Goals and Report Cards and learn how this powerful feature can enhance productivity and help teams achieve consistent success.
What's New: Lead Details Page Redesign - Explore the updates to the Lead Details Page, and discover the improvements in layout, functionality, and user experience. Uncover how these enhancements streamline lead management, making it easier to track, update, and engage with your leads.
Analyze Historical Performance with Agent View's Line - Utilize the line graph feature on Agent View to track agent performance over time. Learn how to interpret trends, measure progress, and make data-driven decisions.
Leverage Cards Manager for Quick Summaries - Get an overview of the Cards Manager feature in the REW CRM and learn how to effectively set up your cards. These cards provide the total of select key performance indicators, enabling you to get quick summaries at a glance.
Set Agent Goals in the REW CRM - Set, track, and achieve your performance targets with REW CRM's Agent Goals.
Measure Your Marketing Efforts' Effectiveness with Source View - Here's an overview of how REW CRM can track lead sources and measure your channels' effectiveness. Gain insights into which marketing channels drive the best results and optimize your strategy for better ROI.
Better Lead Insights with Motivations, Interests and Tags - Learn how to enhance your lead insights by effectively using REW CRM's Motivations, Interests, and Tags. Utilize this feature to help you better understand and engage with your prospects!
Descriptive Tooltips and Clickable Deal Modal on Agent View - Explore the descriptive tooltips and clickable deal modal on the Agent View in the REW CRM. These features enhance user experience by providing clear, concise information and easy access to deal details, making it easier for agents to manage leads effectively..
Leads Group Mass Unassignment, Deals, Budget and Commission Data - Discover the process of mass unassigning leads from groups, handling deals, and managing budget and commission data in the REW CRM.
Track Your Marketing Channels' ROI with Source Management - Watch this video to learn how to track your marketing channels' ROI using Source Management. This feature helps you identify which sources generate the most valuable leads, allowing you to make data-driven decisions and optimize your marketing spend.
Webinar: Intranet, Lead Source Management, Lead Stage - Dive into how to effectively manage the intranet, leverage lead sources, and track lead stages. This webinar highlights the REW CRM tools that help you streamline lead management, improve internal communication, and maximize your marketing efforts.
Webinar: Agent Workflow in the REW CRM - Start optimizing your daily workflow using the REW CRM. You'll learn how to efficiently manage leads, track interactions, and streamline your processes to boost productivity.
Webinar: How to Set Up Agent Subdomains - Learn the setup process and benefits of creating a dedicated subdomain for your agent profile. You'll learn how this feature enhances your online presence, improves branding, and helps drive more leads directly to you.
Webinar: How To Set Up and Utilize Saved Searches - Learn how to set up and maximize Saved Searches in REW CRM to keep clients engaged and drive more conversions. This webinar covers step-by-step setup, customization options, and best practices for using saved searches effectively.
Webinar: Set Auto Text Feature and Smart Lists - Discover how to set up automated text messaging and leverage Smart Lists in the REW CRM. You'll learn how to streamline communication, improve lead management, and enhance your workflow efficiency.
Webinar: Editing Content, Groups, Power View Mode - Edit content, organize lead groups, and utilize the Power View Mode in the REW CRM. Learn how these tools help improve your workflow and enhance the way you manage and display information.
Track Your Connections in the CRM with Conversation Metrics - Conversations metrics track when a real connection happens between an agent and a lead. These metrics measure actual engagements where the agent and lead connect.
How To Enable Shark Tank - Enable an auto-rotation for unassigned leads to your agents. With Shark Tank activated, your agents can claim leads on a first come, first serve basis.
How To Create Drip Campaigns - Learn how to automate series of emails sent to leads over a specific period with REW CRM's drip campaigns.
How To Log Into The REW CRM - This video tutorial will show you how to simply log into the backend of the REW CRM, along with steps on how to change your username and password.
How To Enable Agent Subdomains - Watch this tutorial of how to set up Agent subdomains in the REW CRM. We'll show you how to enable and edit an Agent's pages, and explain the benefits of pre-editing your default subdomain.
How To Action Leads In The REW CRM - Follow this agent workflow in REW CRM to keep your day running smoothly. Each step is designed to help you stay organized, ensure no task is forgotten, and make your lead management process more efficient.
How to Enable Your Lead Auto-Assignment & Auto-Rotation Settings - Learn how to enable and opt-in your Agents to the Lead Auto-Assignment, Lead Auto-Rotation and Lender Auto-Assignment settings in the REW CRM.
