Ohh…you wanted a notification when someone responds to a text specifically. Apologies. I read the first post wrong. I thought you wanted a text when a lead returned to your site after a long time.
That’s correct. There’s no way to send a notification when a lead text’s back. I think that this is something that Morgan wrote about in his recent Automations 3.0 post.
You sound like you have the idea and framework correct but the platforms don’t execute quickly enough. I get the urgency especially when someone responds to a text.