Latest CRM updates going live soon!

[FernandoOrtiz]

@Morgan

@FernandoOrtiz where do you enable push notifcations in the backend?

Agents can enabled push notifications by going to their agent preferences

And then going to the notifications screen here:

Both the browser and system notifications need to be allowed for them to work.

@Morgan

Also just checking the patch - On the report card it says “Conversations made” - that doesn’t sound right. For “next time” (no hot fix required) please just change that to conversations. Get rid of the made “next patch”

Ty

Will do!