I promised to start this thread once the new REW CRM had launched, and it has!
So now it’s time to talk about the roadmap (short, medium and long term) and what you’d love to see in future versions.
This is where you tell us what you love about other CRM features you’ve seen. (Inside or outside of real estate)
Make sure you explain in detail what the feature does, but more importantly WHY it is valuable and necessary for all Realtors to have in their CRM.
I’m going to start by discussing what is already in the Q4 build, so that we can also discuss those features as well
Our two big build features for Q4 (not this release but next major one this year)
Integrated GMAIL! I have already seen the prototype and we have tested this feature. Now it’s just down to building it into the UI and making sure it works well for our users.
What is it? This is a two way data sync with your gmail account. You can now send AND receive emails via the CRM after linking your REW CRM and Gmail together. Emails are stored in history in the CRM for quick access and you can use the integrated features of CRM such as listings embed and form letters for an extremely powerful email experience. Estimated timeline end of Q4
All lead sources from everywhere! This is a popular request. We already get leads from some places (like Zillow etc) but our customers want flexibility to have all lead sources from any popular site (or even obscure ones) the way this is built is we generate a special listening email box for you so that any time an email goes to that inbox (which you have shared with your lead sources) the leads are automatically parsed directly into the CRM. If the lead source is one we recognize we also add it into groups for you (example Zillow leads go into the Zillow Group) so they can be searched and reported on.
We’re also working on:
Lone Wolf Integration - this one should be done next month I’m hoping. For those who use Lone Wolf’s transaction management product, you should now be able to SSO with Lone Wolf and begin a transaction right in the console. It then sends you over to Lone Wolf to complete that transaction.
Adoption Engine Phase 2 - You haven’t even likely seen the adoption engine yet because it’s brand new, but we’re already working on Phase 2! This is a second ring of tasks that show up after you complete your first prescribed tasks. Check out this mockup for demo. (Phase 1 btw is complete and shipping this month and includes the first ring)
CRM, CMS, Listings in any language (coming 2020) This is part of our building the new international MLS system. Prototypes are already complete showcasing the translation functionality for our backend. We’re working on the plumbing now for listings part so that we can build a true (RESO compliant) MLS System.
That is just a sample of what we’re working on, and I’m happy to discuss, answer any questions and hear your suggestions. But just as importantly, I want to hear from YOU!
What do you want us to build in next? Post you’re ideas and requests and we can have a positive discussion about it.
I look forward to your comments and suggestions