Manually unsubscribe a lead?

[Kenzie.Forget]

If we have a lead who emails an agent directly and asks to be unsubscribed, is there a way for someone, either the Super Admin or the agent, to go in and manually change their subscription setting? I can see their subscription preferences on their lead landing page but can’t see a way to edit it.
Thanks!

[Paul]

I go into groups from the lead in the CRM and Unsubscribe

[Morgan]

@Kenzie.Forget

er Admin or the agent, to go in and manually ch

There is actually an unsubscribe link that you can email to them via the CRM OR you can ask them to login to the dashboard and they can manage their subscription settings there.

It’s under my preferences /idx/dashboard.html?view=preferences