OpenAI is partnering with companies to feature plugins in its paid version of ChatGPT. These plugins integrate with ChatGPT to provide added functionality, including access to the internet.
Entering this arena are Zillow and Redfin. Both seem to be offering the option to search listings by conversing with ChatGPT. And, of course, the information that gets presented (in ChatGPT) comes from either Zillow or Redfin, depending on which plugin you use.
The value-add seems to be that you can perform searches in the conversational way that ChatGPT is suited to. However, this also means you have to deal with ChatGPT’s little quirks as well.
For example, I found this demo video of someone using the Redfin ChatGPT plugin. They performed a search for homes with “2 bedrooms and 1 bathroom”. The issue (as seen in the demo), is the very logical and literal way that ChatGPT interprets prompts.
You see, for any number of bedrooms OVER 2, it is ALSO true that there are 2 bedrooms. So if you ask “show me homes with 2 bedrooms”, ChatGPT will show homes with anywhere from 2 to infinity bedrooms.
But that’s not how humans understand the question, and not how we want to perform real estate searches. So this kind of search may have some issues to work out before it becomes a viable alternative to the search functionality you get on any real estate website or portal.
But, it is interesting that some big players are getting into this space. What do you think? Will people got to ChatGPT to look for homes? Where could this idea go?