Hi everyone!
We’re still working on answering that big question: how many conversations does it actually take to close a deal? While we’re gathering more data, we just published a blog post that dives into how conversations impact conversion rates. We’re still crunching the numbers, so if you’ve got any insights to share, feel free to chime in! And if you’re not tracking conversations in REW CRM yet, this is your sign to start.
In the blog, we also touched on a recent product update where we added Conversations metrics to Agent Goals and the Report Scorecard. Now agents have clear, visible targets to track their conversations (and we all know how important it is to monitor them). Agent Goals is one of the most impactful features of REW CRM. It makes it easier for agents to stay accountable, on track of their goals, and for leaders to provide effective training and support to their team.
If you have your own thoughts on conversations vs. conversions, please share them in this thread!